Associate Director - Clinical Operations - Healthcare

Guidehouse Inc.; United States; In loco; USD 155.000 - 259.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Rx, Dental & Vision Insurance

Paid Holidays

discretionary incentive bonus

Parental Leave and Adoption Assistance

401(k) Retirement Plan

Basic Life & Supplemental Life

Health Savings Account, Dental/Vision

Descrizione del lavoro

Guidehouse Inc. is seeking an Associate Director of Clinical and Operational Improvement to drive profitable growth in healthcare payer/provider optimization.

You will lead multi-workstream programs across clinical, operational, and financial domains for hospitals and health systems, managing scope, timeline, and budget while partnering with clients and internal specialty teams. The role demands strong leadership, extensive hospital operations knowledge, and the ability to translate project

Competenze

• Bachelor's degree required; nursing or other clinical degree preferred.
• 7+ years of experience in hospital operations or provider-focused financial operations.
• Deep knowledge of hospital and health system operations.
• Ability to benchmark and analyze data to redesign operational processes and establish standard work.

Mansioni

• Deliver high-quality consulting services for clients within the Guidehouse Healthcare Payer and Provider Practice.
• Provide healthcare industry expertise and management consulting support across client engagements.
• Build and maintain account relationships with key client decision-makers.
• Identify priority issues and develop practical, client-specific solutions.
• Provide delivery assurance across engagements, ensuring quality, consistency, and stakeholder alignment.
• Coach and mentor team members on client assignments and within account teams.
• Demonstrate visible leadership within the account and the broader practice.
• Lead consulting projects to deliver contract outcomes, project plans, and executive expectations by influencing key decision-makers and stakeholders.

Conoscenze

Project leadership

Client relationship management

Strategic problem solving

Formazione

Bachelor's degree

Clinical degree preferred

Strumenti

Excel

Word

PowerPoint

MS Project

Descrizione del lavoro

Job Family :

Strategy & Transformation Consulting (Payer Provider)

Travel Required :

Up to 75%+

Clearance Required :

None

What You Will Do:

The Associate Director, Clinical and Operational Improvement, supports profitable growth within the Healthcare Payer and Provider Optimization group. This role leads the design and delivery of integrated optimization programs (clinical, operational, and financial) that improve performance for hospitals and health systems. The Associate Director manages multi-workstream engagements to scope, timeline, and budget; partners with clients and Guidehouse specialty teams; and delivers measurable outcomes across performance improvement, supply chain, workforce and non-labor productivity, clinical operations, shared services, and revenue management.

Key Responsibilities:

• Deliver high-quality consulting services for clients within the Guidehouse Healthcare Payer and Provider Practice.
• Provide healthcare industry expertise and management consulting support across client engagements.
• Build and maintain account relationships with key client decision-makers.
• Identify priority issues and develop practical, client-specific solutions.
• Provide delivery assurance across engagements, ensuring quality, consistency, and stakeholder alignment.
• Coach and mentor team members on client assignments and within account teams.
• Demonstrate visible leadership within the account and the broader practice.
• Lead consulting projects to deliver contract outcomes, project plans, and executive expectations by influencing key decision-makers and stakeholders.

Role Expectations:

• Demonstrate flexible, positive communication and relationship-building skills across all levels of Guidehouse and client organizations (including surgeons, anesthesiologists, hospital executives, and ancillary staff).
• Develop, track, and manage performance metrics across clinical and non-clinical operations.
• Translate project outputs into clear financial results across multiple concurrent initiatives; strong quantitative orientation required.
• Apply structured methodologies and strong project leadership; prior PMO experience preferred.
• Communicate with impact through strong writing and presentation skills; industry thought leadership (e.g., articles, white papers, speaking engagements) preferred.
• Demonstrated success selling and delivering transformational solutions to large health systems.
• Adapt to change and help others align to evolving strategies, goals, and plans.
• Advanced proficiency in Excel, Word, and PowerPoint with the ability to independently produce client-ready deliverables; MS Project experience preferred.

W hat You Will Need:

• Bachelor's degree required; nursing or other clinical degree from an accredited institution preferred.
• 7+ years of experience in hospital operations (e.g., clinical operations, performance improvement, labor and non-labor optimization, physician operations, or provider-focused financial operations).
• Deep knowledge of hospital and health system operations.
• Ability to benchmark and analyze data to redesign operational processes, improve efficiency, and establish standard work.
• Ability to conduct research, interpret analytics, and develop actionable recommendations; working proficiency in Microsoft Office required.
• Consulting experience delivering complex, multi-site operational change and clinical improvement programs on aggressive timelines.
• Strong client leadership and business development skills, including identifying opportunities and selling add-on work.
• Willingness to travel extensively (up to 75%).

What Would Be Nice To Have :

• Self-motivated and committed to continuous learning; consistently produces high-quality work.
• Comfortable presenting findings to hospital executives and recommending solutions aligned to leading practices.
• Strong interpersonal skills and ability to collaborate with clinician-based departments and diverse stakeholders (physicians, nurses, executives, and ancillary staff).
• Understanding of complex IT and technology-enabled solutions that improve efficiency, quality, and throughput of care.

#LI-DNI

What We Offer :

The annual salary range for this position is $155,000.00-$259,000.00. Compensation decisions depend on a wide range of factors, including but not limited to skill sets, experience and training, security clearances, licensure and certifications, and other business and organizational needs.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spendin