Health Occupations Office Associate

Iowa Valley Community College District; Marshalltown (IA); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Long-term disability

Retirement plan

Vacation

Sick and staff development

Job summary

Iowa Valley Community College District in Marshalltown, IA is hiring a Health Occupations Office Associate to provide comprehensive administrative support for Nursing, Nurse Aide, Medical Assisting, and Dental Assisting programs.

You will serve as the central contact for students, faculty, clinical partners, and stakeholders, coordinating records, communications, and program events while assisting with accreditation and regulatory requirements.

Qualifications

• Completion of HS or equivalent required.
• Associate’s degree preferred.
• Previous office support experience preferred.

Responsibilities

• Provide comprehensive administrative support to the Associate Dean, program directors, faculty, and staff within the Nursing, Nurse Aide, Medical Assisting, and Dental Assisting programs.
• Serve as the primary point of contact for students, faculty, healthcare partners, and community stakeholders, responding to inquiries and directing requests appropriately.
• Coordinate and maintain student records, program files, clinical documentation, and other confidential records in compliance with institutional policies and applicable regulations.
• Manage program communications, including correspondence, announcements, meeting schedules, class calendars, and distribution of information to students and faculty.
• Coordinate student admission, onboarding, progression, and graduation processes for Health Occupations programs.
• Support accreditation, regulatory, and program review activities by maintaining documentation, preparing reports, and assisting with data collection and record organization.
• Schedule and coordinate meetings, program events, orientations, Advisory Board meetings, and special activities for Health Occupation programs.
• Generate, compile, and maintain program data and reports related to enrollment, retention, completion, accreditation, and other KPIs.
• Track expiration dates and coordinate the review, renewal, and distribution of contracts and affiliation agreements.
• Develop and maintain effective working relationships with students, faculty, staff, clinical partners, and community stakeholders.
• Assigns, prioritizes, and monitors work activities of the .75 FTE Health Occupations Office Associate; provides training and guidance to ensure timely and accurate completion of departmental functions.
• Perform other related duties as assigned to support the goals, operations, and mission of the Health Occupations division.

Skills

Verbal and written communication

Interpersonal skills

Customer service principles

Organization and time management

Microsoft Office proficiency

Scheduling and event coordination

Problem-solving and critical thinking

Training and delegation

Confidentiality and judgment

Policy interpretation and compliance

Independent work with initiative

Education

HS diploma or equivalent

Associate degree preferred

Office support experience preferred

Tools

Word

Excel

Outlook

PowerPoint

Teams

Job description

Position:

Health Occupations Office Associate

Location:

Marshalltown, IA

Job Id:

932

# of Openings:

1

Job Title:

Health Occupations Office Associate

Department:

Health Occupations

Reports To:

Associate Dean of Health Occupations

Job Classification:

Non-Exempt

Location:

Marshalltown Community College, Marshalltown, IA

Summary:

This position provides comprehensive administrative and operational support for the Nursing, Nurse Aide,Medical Assisting, and Dental Assisting programs. Also serves as a central resource for students, faculty,clinical partners, and the Associate Dean, ensuring the efficient coordination of program activities, compliance requirements, clinical education processes, and student support services. The HealthOccupations Office Associate contributes to the success of the Health Occupations division bymaintaining accurate records, facilitating communication, facilitating events, coordinating schedules,supporting accreditation and regulatory requirements, and promoting a positive and responsiveeducational environment.

Job Responsibilities:

• Provide comprehensive administrative support to the Associate Dean,program directors, faculty, and staff within the Nursing, Nurse Aide, MedicalAssisting, and Dental Assisting programs.
• Serve as the primary point of contact for students, faculty, healthcarepartners, and community stakeholders, responding to inquiries and directingrequests appropriately.
• Coordinate and maintain student records, program files, clinicaldocumentation, and other confidential records in compliance withinstitutional policies and applicable regulations.
• Manage program communications, including correspondence,announcements, meeting schedules, class calendars, and distribution ofinformation to students and faculty.
• Coordinate student admission, onboarding, progression, and graduationprocesses for Health Occupations programs.
• Support accreditation, regulatory, and program review activities bymaintaining documentation, preparing reports, and assisting with datacollection and record organization.
• Schedule and coordinate meetings, program events, orientations, AdvisoryBoard meetings, and special activities for Health Occupation programs.
• Generate, compile, and maintain program data and reports related toenrollment, retention, completion, accreditation, and other key performanceindicators.
• Track expiration dates and coordinate the review, renewal, and distributionof contracts and affiliation agreements.
• Develop and maintain effective working relationships with students, faculty,staff, clinical partners, and community stakeholders.
• Assigns, prioritizes, and monitors work activities of the .75 FTE HealthOccupations Office Associate; provides training and guidance to ensuretimely and accurate completion of departmental functions.
• Perform other related duties as assigned to support the goals, operations,and mission of the Health Occupations division.

Education and Experience:

Completion of HS or equivalent required. Associate’s degree preferred. Previous office supportexperience preferred.

Certifications and Licenses:

N/A

Abilities:

• Excellent verbal, written, and interpersonal communication skills.
• Knowledge of customer service principles and practices.
• Strong organizational and time management skills with the ability to manage multiple prioritiesand deadlines.
• Advanced proficiency in Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, andTeams.
• Skilled in coordinating complex schedules, meetings, events, and projects
• Effective problem-solving and critical-thinking skills
• Skilled in training, mentoring, and delegating work assignments to support staff
• Ability to maintain strict confidentiality and exercise sound judgment when handling sensitiveinformation.
• Ability to interpret, apply, and explain college policies, procedures, and regulatory requirements.
• Ability to work independently with minimal supervision while exercising initiative and accountability.

Base Wage:

$13.62-$18.16 hourly -actual salary will be based on experience and education.

Benefit Information:

• health
• dental
• vision
• life insurance
• long-term disability
• retirement plan
• vacation
• sick and staff development opportunities

Note:

Must be legally eligible to work in the United States without employer sponsorship.

Iowa Valley Community College District does not discriminate in its programs, activities, or employment on the basis of race, color, national origin, sex, disability, age, sexual orientation, gender identity, creed, religion, actual or potential family, parental or marital status, or other protected classes. If you have questions or complaints related to compliance with this policy, please contact the District Equity Coordinator, 3702 S. Center Street, Marshalltown, IA 50158, 641-844-5523,[e-mail].