Health IT Solutions Analyst – Tech & Training Focus

U.S. Immigration and Customs Enforcement (ICE); Washington (District of Columbia); On-site; USD 80,000 - 120,000; Full time

Job summary

ICE Health Service Corps is seeking a Technical Analyst to support technology solutions that improve health care delivery and business operations. The role includes requirements gathering, testing, documentation, user training, and project coordination across IHSC stakeholders.

The position emphasizes strong communication and the ability to learn new technology platforms, with a focus on supporting IHSC health services and business processes in a government environment.

Qualifications

• Bachelor's degree and at least two years of relevant experience.
• Ability to gather, document, and communicate functional and technical requirements.
• Strong written and verbal communication skills and ability to work with non-technical stakeholders.

Responsibilities

• Design, develop, implement, maintain, and support technology solutions within the Solutions Development Office portfolio.
• Configure, test, document, maintain, and improve technology solutions; assist UI/UX and backend data organization.
• Translate operational needs into clear functional and technical requirements; document user stories and business rules.

Skills

Technical analysis

Requirements gathering

Documentation

Stakeholder communication

Testing and QA

Education

Bachelor's degree in health care or IT

Tools

Microsoft 365 tools

Power Apps/Power Automate

Dataverse

SharePoint

SQL/Database basics

Job description

ICE Health Service Corps is seeking a Technical Analyst to support technology solutions that improve health care delivery and business operations. The role includes requirements gathering, testing, documentation, user training, and project coordination across IHSC stakeholders.

The position emphasizes strong communication and the ability to learn new technology platforms, with a focus on supporting IHSC health services and business processes in a government environment.