Health Insurance Member Services Specialist

Virginia Farm Bureau Family of Companies; Providence Forge (VA); On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical and dental insurance on first

401(k) with 6% company match

20 days paid time off per year

Paid training and CE reimbursement

Job summary

Virginia Farm Bureau Family of Companies in Providence Forge, VA, seeks a Member Service Specialist, Health Associate to join our team. You’ll train as a health insurance specialist, assist with member questions, enrollments, and policy servicing while supporting our sales team.

You will grow toward the Sr. Member Service Specialist – Healthcare Elite role within three years, with clear licensing paths and continuing education reimbursement available from day one.

Qualifications

• High school diploma is required; licenses within four months of employment (we pay for training).
• Maintain licenses through continuing education credits.
• Go through required training for health insurance products and sales servicing.

Responsibilities

• Handle quoting and servicing for healthcare products as a trainee.
• Support the agency's health insurance sales and servicing teams.
• Process enrollments, payments, and certificates of insurance.
• Open and close the office and keep records and finances in order.

Skills

Customer service

Organization

Verbal communication

Written communication

Team player

Multitasking

Attention to detail

Education

High school diploma

Property & Casualty license

Life & Health license

Job description

Virginia Farm Bureau Family of Companies in Providence Forge, VA, seeks a Member Service Specialist, Health Associate to join our team. You’ll train as a health insurance specialist, assist with member questions, enrollments, and policy servicing while supporting our sales team.

You will grow toward the Sr. Member Service Specialist – Healthcare Elite role within three years, with clear licensing paths and continuing education reimbursement available from day one.