Insurance Member Services Specialist - Training to Elite

Virginia Farm Bureau Family of Companies; Virginia; On-site; USD 36,000 - 56,000; Full time

Benefits offered by this job

Medical and dental insurance from day

Job summary

Virginia Farm Bureau Family of Companies is seeking a dedicated trainee for the Sr Member Service Specialist – Healthcare Elite track. The role covers quoting, servicing healthcare products, and assisting with enrollment under guidance from VFBHIS.

As the trainee, you will process inquiries, payments, certificates and binders, while supporting agents and maintaining county records. A three-year training path is anticipated as requirements are met.

Qualifications

• High school diploma required.
• Must obtain P&C and L&H licenses within four months of employment.
• Licenses must be maintained through CE credits.
• Strong communication and organizational skills are essential.

Responsibilities

• Handle quoting and servicing for Healthcare products as a trainee.
• Manage healthcare open enrollment with support from VFBHIS.
• Process insurance business tasks: inquiries, payments, claims, certificates, binders.

Skills

Strong communication

Customer service

Team player

Multi-tasking

Organizational skills

Education

High School Diploma

P&C and L&H licenses within 4 months

CE credits maintenance

Tools

MS Office

In-house systems

Job description

Virginia Farm Bureau Family of Companies is seeking a dedicated trainee for the Sr Member Service Specialist – Healthcare Elite track. The role covers quoting, servicing healthcare products, and assisting with enrollment under guidance from VFBHIS.

As the trainee, you will process inquiries, payments, certificates and binders, while supporting agents and maintaining county records. A three-year training path is anticipated as requirements are met.