Health Information Specialist

JAMHI Health & Wellness; Juneau (AK); On-site; USD 50,000 - 70,000; Full time

Job summary

JAMHI Health & Wellness, Inc. is seeking a detail-oriented Health Information Specialist to support accurate, timely, and secure health information management across our integrated primary care, behavioral health, and community-based services.

You will manage release-of-information requests, process and index incoming records, maintain health information workflows, and support record retention, audits, and legal health record requests, while monitoring queues and service levels for timely

Qualifications

• High school diploma or GED required.
• Three years of medical records, health-information, or revenue-cycle experience with data entry and EHR.
• Able to pass a criminal background check and hold an Alaska driver’s license.

Responsibilities

• Manage release-of-information requests and index incoming records.
• Maintain health information workflows and support chart corrections.
• Assist with record retention, audits, and legal health record requests.
• Monitor work queues and service levels to ensure timely completion.
• Collaborate with clinical, front-desk, billing, and revenue cycle teams to identify errors; run reports; track KPIs.

Skills

Medical records experience

EHR proficient

Data entry

Education

High school diploma or GED

Tools

Electronic Health Records (EHR) system

Job description

Are you looking for a career that makes a difference?

JAMHI Health & Wellness, Inc. is seeking a detail-oriented and mission-driven Health Information Specialist to support the accurate, timely, and secure management of health information across our integrated primary care, behavioral health, and community-based services. We’re looking for someone who brings strong attention to detail, sound judgment, excellent communication skills, and a commitment to protecting patient information while supporting efficient, high-quality care.

Join us as the Health Information Specialist and make a meaningful impact by ensuring patient records are accurate, accessible, secure, and complete. Under the direction of the Director of Revenue, you’ll manage release-of-information requests, process and index incoming records and documents, maintain health information workflows, complete approved chart corrections, and support record retention, audits, and legal health record requests. You’ll also monitor work queues and service levels to ensure timely completion of assigned health information functions.

You will work closely with clinical, front-desk, billing, revenue cycle, and operational leaders to identify documentation, billing, registration, scheduling, and other record-related errors. You’ll run and reconcile reports, track key performance measures, identify trends and recurring sources of rework, and provide accurate exception information to the managers responsible for correction and follow-through. Through strong attention to detail, collaboration, and data-driven reporting, you’ll help JAMHI improve billing readiness, reduce errors, strengthen revenue integrity, and ensure the integrity and confidentiality of our patients’ health information.

Minimum Qualifications

• High school diploma or high school equivalent (GED).
• Three years of progressively responsible medical records, health-information, revenue-cycle support, medical office, or closely related clerical experience that include accurate data entry and document processing and experience using an EHR.

Pay rates offered are determined based on a standardized scale that considers relevant experience and education .

All JAMHI positions require the ability to pass a criminal background check in accordance with the current state regulation requirements and a valid Alaska driver’s license and be able to clear the JAMHI auto insurance screening through the independent insurance carrier if driving.

JAMHI believes that diversity of thought, lived experience, culture, identity, and perspective strengthens our workplace and drives better outcomes.

We welcome individuals who bring different ways of thinking and a wide range of personal and professional backgrounds.

We provide equal employment opportunities to all employees and applicants.

We do not discriminate on the basis of race, color, national origin, ancestry, ethnic origin, religion, creed, sex, pregnancy, childbirth, related medical conditions, physical or mental disability, age, marital status, changes in marital status, parenthood or status as a parent, sexual orientation, gender identity, gender expression, genetic information, family medical history, veteran or military status, citizenship or immigration status where applicable, or any other characteristic protected by federal, state, or local law.