Health Information Records Specialist

North Carolina Community Health Center Association; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

North Carolina Community Health Center Association is seeking a Records Clerk to maintain patient medical records with meticulous accuracy. You will index documents in the EHR, verify identities, and ensure lawful release of information while upholding HIPAA standards.

The role involves handling requests via mail, fax, phone, or in-person, performing clerical tasks, and supporting the QA team with chart audits. Strong organization and computer skills are essential.

Qualifications

• High school diploma and one year of medical or general office experience preferred.
• Must be proficient with Microsoft applications.
• Strong interpersonal skills are necessary.
• Must have the ability to plan, organize and complete assignments.
• Must have a working knowledge of computers.
• Must have the ability to deal tactfully with hospital personnel and physicians.

Responsibilities

• Index and file scanned documents into patient electronic medical records using EHR software.
• Identify medical records needed for patient care, billing, or release of information with requestors.
• Prioritize release of information requests and retrieve records from multiple locations.
• Handle requests and inquiries for patient health information via mail, fax, phone, or in-person.
• Verify patient identity and validate authorization.
• Ensure requester has legal right to access information.
• Provide excellent customer service and address client concerns.
• Access computerized records for faxing and other requests.
• Perform clerical tasks and chart assembly as needed.
• Monitor and process medical record and scanner tasks; protect confidentiality.
• Enter data into the release of information log.
• Assist QI with chart audits from insurance companies.
• Update Medical records transfer log.
• Request medical records from other offices and hospitals.
• Scan medical histories and reports, labeling with chart numbers.
• Receive and distribute mail and faxes.
• Backup other sites as needed.
• Process subpoena requests for medical records.
• HIPAA compliant.
• Perform other duties as assigned.

Skills

Interpersonal skills

Planning & organizing

Computer literacy

Attention to detail

Education

High school diploma

Tools

Microsoft Office

Excel

Job description

North Carolina Community Health Center Association is seeking a Records Clerk to maintain patient medical records with meticulous accuracy. You will index documents in the EHR, verify identities, and ensure lawful release of information while upholding HIPAA standards.

The role involves handling requests via mail, fax, phone, or in-person, performing clerical tasks, and supporting the QA team with chart audits. Strong organization and computer skills are essential.