Health Information & Patient Services Specialist

Triad Adult & Pediatric Medicine, Inc.; Greensboro (NC); On-site; USD 32,000 - 46,000; Full time

Job summary

Triad Adult & Pediatric Medicine, Inc. in Greensboro, NC is seeking a detail-oriented Medical Records Clerk to accurately index and file scanned documents in the patient’s EHR.

The role requires handling requests for release of information, obtaining authorizations, and ensuring HIPAA compliance while maintaining confidentiality. You will greet patients, verify demographics, collect co-pays, and support routine office tasks.

Qualifications

• High school diploma required; medical terminology coursework preferred.
• Proficient with Microsoft applications (Excel, Word) and general office software.
• Strong interpersonal and organizational skills with ability to multi-task.

Responsibilities

• Accurately index and file scanned documents into the patient’s EHR.
• Monitor and process medical record tasks and scanner/filer duties.
• Process requests for release of information with HIPAA compliance.
• Verify patient demographics and insurance information; collect co-pays.
• Greet and register patients; answer calls and route triage as needed.
• Prepare daily reports and maintain logs for information release and transfers.

Skills

Interpersonal skills

Microsoft Office proficient

Organizational skills

Multi-tasking

Time management

Education

High school diploma

Medical terminology coursework

Tools

Excel

Word processing

Job description

Triad Adult & Pediatric Medicine, Inc. in Greensboro, NC is seeking a detail-oriented Medical Records Clerk to accurately index and file scanned documents in the patient’s EHR.

The role requires handling requests for release of information, obtaining authorizations, and ensuring HIPAA compliance while maintaining confidentiality. You will greet patients, verify demographics, collect co-pays, and support routine office tasks.