Health Information Records Associate

RiseMe; Cheyenne (WY); Remote; USD 17,000 - 24,000; Full time

Job summary

Datavant is a data collaboration platform trusted for healthcare, focused on secure, accessible health data. This role supports processing patient records requests and safeguarding PHI across HIPAA-compliant workflows.

You will handle chart preparation, record retrieval, and communications with internal teams and external sources. The position requires basic computer skills, strong written and verbal English, and the ability to work eight-hour shifts, with overtime during peak periods.

Qualifications

• High School Diploma or GED required.
• Must be at least 18 years old.
• Ability to commute between locations as needed.
• Able to work overtime during peak seasons.
• Basic computer proficiency.
• Comfortable utilizing phones, fax, printers and other office equipment.
• Professional verbal and written communication in English.

Responsibilities

• Process billing records requests in compliance with HIPAA and release-of-information standards.
• Receive and process requests for patient health information.
• Maintain confidentiality and security of privileged information.
• Maintain working knowledge of company and facility software.
• Respond to patient record requests from internal and external sources.
• Answer inbound and outbound calls; assist with walk-ins.
• Prepare new patient charts and assemble records in standard order.
• Meet productivity expectations and assist with additional duties as needed.

Skills

Professional communication

Basic computer skills

Overtime availability

Phone/office equipment use

Commute between locations

Education

High School Diploma or GED

Job description

Datavant is a data collaboration platform trusted for healthcare, focused on secure, accessible health data. This role supports processing patient records requests and safeguarding PHI across HIPAA-compliant workflows.

You will handle chart preparation, record retrieval, and communications with internal teams and external sources. The position requires basic computer skills, strong written and verbal English, and the ability to work eight-hour shifts, with overtime during peak periods.