Health Information & Patient Services Specialist

Triad Adult & Pediatric Medicine; Greensboro (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Triad Adult & Pediatric Medicine in Greensboro, NC is seeking a Health Information Clerk & Patient Service Representative to ensure accurate medical records, manage release of information, and support front-desk operations from registration to checkout.

The role combines health information management with customer service, requiring attention to detail, HIPAA compliance, proficiency with EHR systems, and strong interpersonal skills to assist patients, verify demographics, collect payments, and

Qualifications

• High school diploma and 1 year medical or general office experience preferred.
• Proficient with Microsoft applications.
• Strong interpersonal skills and ability to plan, organize and complete assignments.
• Working knowledge of computers and professional communication.
• Experience with EHR (required).

Responsibilities

• Index and file documents into the patient’s EHR.
• Process and fulfill release of information requests per HIPAA.
• Verify patient identity and validate release authorization.
• Schedule appointments and greet/register patients.
• Collect co-payments and manage cash drawer.
• Maintain confidentiality of patient information.
• Provide backup support to other sites.

Skills

Microsoft Office

Interpersonal skills

Multitasking

Time management

Education

High school diploma

Medical terminology courses

Tools

EHR software

Billing codes knowledge

Job description

Triad Adult & Pediatric Medicine in Greensboro, NC is seeking a Health Information Clerk & Patient Service Representative to ensure accurate medical records, manage release of information, and support front-desk operations from registration to checkout.

The role combines health information management with customer service, requiring attention to detail, HIPAA compliance, proficiency with EHR systems, and strong interpersonal skills to assist patients, verify demographics, collect payments, and