HEALTH INFORMATION COORD 1 or 2

LSU; New Orleans (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

LSU School of Dentistry seeks a detail‑oriented Patient Accounts Clerk to handle payment collections and related administrative tasks. Responsibilities include updating patient charts, posting payments, and balancing daily collections.

Under supervision of the Patient Accounts Manager, you will verify Medicaid eligibility, assist with third‑party insurance, and file pre-authorizations and claims for payment. Strong accuracy and communication skills are essential.

Qualifications

• Experience supporting patient accounts and collections is preferred.
• Familiarity with Medicaid eligibility and third‑party insurance processing.
• Ability to post payments accurately and balance daily collections.

Responsibilities

• Research and update patient files with current information.
• Verify Medicaid eligibility and file pre-authorizations/claims for payment.
• Assist with Medicaid and third‑party insurance processing.
• Collect and post payments to clinic departments.
• Balance daily collections and secure deposits for next day.
• Communicate with patients regarding returned checks and updates.
• Assist with patient refunds and general administrative tasks.

Skills

Patient accounts

Medicaid eligibility

Payment posting

Cash handling

Data entry

Accounts reconciliation

Insurance processing

Education

High school diploma

Job description

Under the supervision of the Patient Accounts Manager, this position is responsible for office tasks relating to payment collections for the Patients Accounts Office of LSU School of Dentistry. Collecting payments from patients, updating patient charts and accounts, and the daily balancing of these collections, assisting with the processing of third-party insurance and Medicaid.

Duties and responsibilities included, but not limited to:

• Research and update files with current patient information.
• Conducts in-depth interviews to complete and/or update information.
• Verify Medicaid eligibility and research information to file pre-authorizations and claims for payment.
• Assist with Medicaid and third-party insurance.
• Collect and accurately post payments to the proper clinic departments.
• Balance daily collections and secure for the next day's deposit.
• Send necessary correspondence to patients for returned checks and update patient's record accordingly.
• Assist with the process of patient refunds.
• Administrative task as needed