HEALTH INFORMATION COORD 1, 2 or 3

LSU; New Orleans (LA); On-site; USD 36,000 - 48,000; Full time

Job summary

LSU School of Dentistry is seeking a Patient Accounts Clerk to support payment collections in the Patients Accounts Office. You will collect patient payments, update patient charts and accounts, and balance daily collections, ensuring accurate deposits for the next business day.

You will also assist with Medicaid and third-party insurance, verify eligibility, and handle related administrative tasks to keep patient records current and compliant.

Qualifications

• Core competencies include effective communication, customer focus, and adherence to policies.

Responsibilities

• Collect and post payments from patients to the correct clinic departments.
• Update patient charts and accounts with current information.
• Balance daily collections and secure deposits for next day.
• Assist with Medicaid and third-party insurance processing and eligibility verification.
• Research and update patient information as needed and handle correspondence for returned checks.
• Perform administrative tasks as needed.

Skills

Communicating effectively

Focusing on Customers

Following Policies and Procedures

Job description

Under the supervision of the Patient Accounts Manager, this position is responsible for office tasks relating to payment collections for the Patients Accounts Office of LSU School of Dentistry. Collecting payments from patients, updating patient charts and accounts, and the daily balancing of these collections, assisting with the processing of third-party insurance and Medicaid.

Duties and responsibilities included, but not limited to:

• Research and update files with current patient information.
• Conducts in-depth interviews to complete and/or update information.
• Verify Medicaid eligibility and research information to file pre-authorizations and claims for payment.
• Assist with Medicaid and third-party insurance.
• Collect and accurately post payments to the proper clinic departments.
• Balance daily collections and secure for the next day's deposit.
• Send necessary correspondence to patients for returned checks and update patient's record accordingly.
• Assist with the process of patient refunds.
• Administrative task as needed.

Core competencies include:

• Communicating effectively.
• Focusing on Customers.
• Following Policies and Procedures.