Billing and Collections Clerk

North Caddo Medical Center; Vivian (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

North Caddo Medical Center is seeking a Billing Clerk and Collections to manage posting payments, submit claims and follow up with insurers and patients as needed. The role requires knowledge of medical billing, patient account reconciliation and strong attention to detail.

You will interact with patients and insurance companies while maintaining HIPAA compliance and professional communication. Experience with medical coding and third-party payer procedures is preferred; familiarity with office

Qualifications

• High School Diploma or GED required.
• Experience with medical billing and third-party payer procedures preferred.
• Ability to operate computers and basic office equipment.

Responsibilities

• Prepares and submits clean claims to various insurance companies either electronically or by paper.
• Answers questions from patients, clerical staff and insurance companies.
• Identifies and resolves patient billing complaints.
• Performs various collection actions including contacting patients by phone for insurance information, correcting and resubmitting claims to third party payers.
• Answers incoming phone calls when needed.
• Relieves front desk during lunch on assigned weekly basis and will take patient payments, answer the phones and assist patients with questions.

Skills

Medical billing

Collections

Data entry

Confidentiality

Verbal communication

Organization

Education

High School Diploma or GED

Tools

Accounting software

Medical billing software

Microsoft Office

Job description

Job Title: Billing Clerk and Collections

Summary of Duties: Responsible for collecting, posting and managing account payments. Responsible for submitting claims and following up with insurance companies and patients if necessary.

Supervision Received:

Reports to Revenue Cycle Manager or named Office Manager

Essential Functions

• Prepares and submits clean claims to various insurance companies either electronically or by paper.
• Answers questions from patients, clerical staff and insurance companies.
• Identifies and resolves patient billing complaints.
• Performs various collection actions including contacting patients by phone for insurance information, correcting and resubmitting claims to third party payers.
• Answers incoming phone calls when needed.
• Relieves front desk during lunch on assigned weekly basis and will take patient payments, answer the phones and assist patients with questions.
• Analyzing Information, Data Entry Skills, Attention to Detail, Confidentiality, Thoroughness, General Math Skills, Financial Software, Reporting Skills, Verbal Communication, Organization
• Participates in educational activities and attends staff meetings.
• Conduct self in accordance with employee manual.
• Maintains strict confidentiality.

Education: High School Diploma or GED.

Skills/Experience

• Knowledge of medical billing/collection practices.
• Knowledge of computer programs.
• Knowledge of business office procedures.
• Knowledge of basic medical coding and third-party operating procedures and practices.

• Ability to operate a computer and basic office equipment.

• Ability to operate a multi-line telephone system.
• Skill in answering a telephone in a pleasant and helpful manner.
• Ability to read, understand and follow oral and written instructions.
• Ability to establish and maintain effective working relationships with patients, employees and the public.

Must be well organized and detail-oriented.

Environmental/Working Conditions

Environmental/Working Conditions: Normal office environment. Occasional overtime may be required and/or hours may be shortened as business needs dictate.

Physical Demands

Physical Demands: Requires sitting and standing associated with a normal office environment. Manual dexterity needed for using a calculator and computer keyboard.

This description is intended to provide only basic guidelines for meeting job requirements. Responsibilities, skills and working conditions may change as needs evolve. Adheres to all HIPAA guidelines/regulations.