Health Ed. & Communication Specialist

Triple-S Management Corp.; San Juan (PR); On-site; USD 42,000 - 66,000; Full time

Job summary

Triple-S Management Corp. in Puerto Rico seeks a Health Educator to create, update and manage educational materials across multiple lines of business. You will work with medical advisors, marketing, and compliance to ensure accuracy, readability and regulatory compliance.

The role requires a Bachelor’s in Public Health or Health Education and at least 1 year of related experience. Strong attention to grammar, health literacy, and budget-conscious print production are essential.

Qualifications

• Create, develop and update educational materials for multiple lines of business.
• Work with Marketing, Compliance and Clinical Management for approvals.
• Monitor health literacy, grammar and content quality in materials.

Responsibilities

• Create and update educational material and letters for all Triple-S lines of business.
• Coordinate attestation of materials by medical advisors.
• Ensure materials meet compliance, grammar, and health literacy standards.
• Process requisitions for printed educational material within budget.
• Evaluate materials from reliable sources and coordinate approvals.
• Prepare reports on creation and updates of materials and letters.
• Maintain inventory and documentation of approved materials.

Skills

Health education materials development

Regulatory/compliance awareness

Education

Bachelor's Degree in Public Health or Health Education

Job description

At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.

When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.

JOB SUMMARY

Responsible for creating, developing and updating educational materials, and ensuring the compliance with all lines of business regulations for educational material, such as, but not limited to health literacy level, content, clinical guidelines, pictures and grammar. Should work in conjunction with Marketing, Compliance, and Clinical Management personnel for approval processes, requests, changes in regulations or guidelines and any other process that impacts the resources and educational materials of the department.

ESSENTIAL FUNCTIONS

• Creates and updates educational material and letters for all Triple-S lines of business on request by sponsors or on clinical guidelines changes.
• Coordinate the discussion and attestation of the educational materials and letters by the medical advisors.
• Ensure that the educational materials and letters meet compliance, grammar, content, pictures, health literacy level and any other requirements per line of business.
• Perform the requisitions of printed educational material on time and in concordance with the assigned budget.
• Evaluate educational material from reliable sources.
  Coordinate the approval of educational materials and letters by Triple-S internal committees and external agencies that apply per line of business.
• Prepare reports of educational materials and letters creation and updates.
• Create and maintain an inventory of all the educational materials and letters approved for use.
• Maintain the actualization and documentation of policies and processes related the responsibility areas.
• Perform any other duty assign by the supervisor or senior manager on request.

EDUCATION

• Bachelor's Degree in Public Health or Health Education

EXPERIENCE

Bachelor’s Degree (BD) in Public Health, Health Education or Nutritionist.
At least 1 (one) year of experience as a Health Educator or clinical experience, preferably.

If the incumbent is a Health Educator or Nutritionist, a current/valid PR License without restrictions of Puerto Rico Board.

COMPETENCIES

• Action Oriented
• Manages Ambiguity

It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.

Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans. Employer with E-Verify to verify the eligibility of employment of all the new employees.

We encourage Veterans and Disabled to Apply.