Health Ed. & Communication Specialist

Triple-S; Guaynabo (PR); On-site; USD 38,000 - 52,000; Full time

Job summary

Triple-S is seeking a Health Educator to develop, update, and ensure the quality of educational materials across all lines of business in Puerto Rico. The role partners with Marketing, Compliance, and Clinical Management for approvals and updates to materials in line with health literacy standards.

The incumbent will coordinate medical advisor attestations, manage printed materials requisitions, and maintain thorough documentation and inventories. PR licensure is required where applicable.

Qualifications

• Bachelor's Degree in Public Health or Health Education.
• At least 1 year of experience as a Health Educator or clinical experience.
• Current PR License without Puerto Rico Board restrictions (if incumbent is Health Educator or Nutritionist).
• Lic. Health Educator certification.

Responsibilities

• Create and update educational materials and letters for Triple-S lines on sponsor requests or guideline changes.
• Coordinate discussion and attestation of educational materials by medical advisors.
• Ensure materials meet compliance, grammar, content, health literacy level and line-of-business requirements.
• Process requisitions for printed educational material on time within budget.
• Evaluate materials from reliable sources and coordinate approvals by internal committees and external agencies.
• Prepare reports on educational materials creation and updates.
• Create and maintain an inventory of approved educational materials and letters.
• Maintain documentation of policies and processes related to responsibilities.
• Perform other duties as assigned by supervisor or senior manager.

Skills

Action Oriented

Collaborates

Customer Delight (Employee)

Instills Trust

Manages Ambiguity

Education

Bachelor's Degree in Public Health or Health Education

Job description

At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.

When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.

Let's build healthier communities together.

Job Summary

Responsible for creating, developing and updating educational materials, and ensuring the compliance with all lines of business regulations for educational material, such as, but not limited to health literacy level, content, clinical guidelines, pictures and grammar. Should work in conjunction with Marketing, Compliance, and Clinical Management personnel for approval processes, requests, changes in regulations or guidelines and any other process that impacts the resources and educational materials of the department.

Essential Functions

• Creates and updates educational material and letters for all Triple-S lines of business on request by sponsors or on clinical guidelines changes.
• Coordinate the discussion and attestation of the educational materials and letters by the medical advisors.
• Ensure that the educational materials and letters meet compliance, grammar, content, pictures, health literacy level and any other requirements per line of business.
• Perform the requisitions of printed educational material on time and in concordance with the assigned budget.
• Evaluate educational material from reliable sources. Coordinate the approval of educational materials and letters by Triple-S internal committees and external agencies that apply per line of business.
• Prepare reports of educational materials and letters creation and updates.
• Create and maintain an inventory of all the educational materials and letters approved for use.
• Maintain the actualization and documentation of policies and processes related the responsibility areas.
• Perform any other duty assign by the supervisor or senior manager on request.

EDUCATION

• Bachelor's Degree in Public Health or Health Education

Experience

Bachelor’s Degree (BD) in Public Health, Health Education or Nutritionist.

At least 1 (one) year of experience as a Health Educator or clinical experience, preferably.

If the incumbent is a Health Educator or Nutritionist, a current/valid PR License without restrictions of Puerto Rico Board.

LICENSES AND CERTIFICATIONS

• Lic. Health Educator

COMPETENCIES

• Action Oriented
• Collaborates
• Customer Delight (Employee)
• Instills Trust
• Manages Ambiguity

It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.

Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans. Employer with E-Verify to verify the eligibility of employment of all the new employees.

We encourage Veterans and Disabled to Apply.