HR Business Partner

Triple-S; San Juan (PR); On-site; USD 70,000 - 110,000; Full time

Job summary

Triple-S is seeking an HR Business Partner to translate priorities into coordinated actions across the company, enabling leaders and managers to execute workforce initiatives consistently and effectively. The role connects leaders with HR expertise, monitors adoption and execution quality, and escalates workforce risks to strengthen organizational performance and employee experience.

As an HR Business Partner, you will advise middle management on organizational design, leadership effectiveness,

Qualifications

• Bachelor’s degree in HR or business administration.
• 5+ years HR experience partnering with business leaders.
• PHR certification preferred.

Responsibilities

• Act as a trusted advisor to middle management on organizational design, leadership effectiveness, team performance, and talent planning.
• Advise leaders to enhance leadership capabilities and foster an inclusive, high-performance culture.
• Collaborate on change management and organizational transformation with a focus on smooth transitions and alignment with company values.
• Support performance management processes, ensuring meaningful feedback, development planning, and succession alignment.
• Partner with Learning and Development to identify upskilling opportunities and promote internal mobility.

Skills

Organizational design

Leadership development

Change management

Talent planning

Employee engagement

Education

Bachelor's degree in Human Resources or Business Administration

Job description

At Triple-S, we are committed to providing meaningful job experiences for Valuable People (Gente Valiosa). We strive for excellence in everything we do, from the way we work together to the way we serve our customers.

When you join Triple-S, you will be key to our efforts on delivering high-quality and affordable healthcare as well as contribute to our purpose to enable healthier lives. We serve more than 1 million consumers in Puerto Rico through our Medicare Advantage, Medicaid, Commercial, Life and Property & Casualty Businesses.

Let's build healthier communities together,

Job Summary

The HR Business Partner translates established priorities into coordinated actions across the company, enabling leaders and managers to execute workforce initiatives consistently and effectively. The role connects leaders with the appropriate HR expertise, monitors adoption and execution quality, and escalates workforce risks and recurring themes to strengthen organizational performance and employee experience.

Essential Functions

Act as a trusted advisor to middle management, on organizational design, leadership effectiveness, team performance, and talent planning. Advise leaders to enhance leadership capabilities, improve management practices, and foster an inclusive, high-performance culture. Collaborate with middle management, on change management and organizational transformation efforts, ensuring smooth transitions and alignment with company values. Support the execution of performance management processes, ensuring meaningful feedback, development planning, and alignment with succession planning. Partner with Learning and Development teams to identify upskilling opportunities, promote internal mobility, and develop targeted programs for leadership and employee growth. Collaborate with Talent Acquisition to align hiring strategies with workforce planning needs, providing insights into role design, internal mobility, and market trends. Collaborates with Employee Relations to surface workplace trends and themes, ensuring managers are aware of emerging issues and best practices. Provides ER with insights from the business to help shape proactive strategies that strengthen employee engagement and organizational culture. Partner with the HR Analyst to monitor key metrics such as turnover, engagement, and performance, translating insights into actionable recommendations for managers

EDUCATION

• Bachelor's Degree in Human Resources or Business Administration

Experience

• Bachelor’s degree in Human Resources, Business Administration, or a related field; Master’s degree or HR certification (e.g., PHR, SHRM-CP/SCP) is a plus.
• Five years + of progressive HR experience, including experience partnering with business leaders and implementing HR programs and initiatives across an organization.

LICENSES AND CERTIFICATIONS

• PHR- Professional in Human Resources (preferable)

COMPETENCIES

• Manages Ambiguity
• Instills Trust
• Collaborates
• Customer Delight (Employee)
• Action Oriented

It is company policy to seek for the qualified applicants for positions throughout the company without distinction of race, color, national origin, religion, sex, gender identity, real or perceived sexual orientation, civil status, social condition, political ideologies, age, physical or mental disability, veteran status or any other characteristic protected by law. Drug-free company.

Equality Employment Opportunity/Affirmative Action for People with Disabilities/Veterans. Employer with E-Verify to verify the eligibility of employment of all the new employees.

We encourage Veterans and Disabled to Apply.