Health Coach Supervisor

Cadence; United States; Remote; USD 60,000 - 70,000; Full time

Job summary

Join a forward-thinking company dedicated to transforming healthcare delivery for chronic disease patients. As a Health Coach Supervisor, you will blend your expertise in health coaching with leadership, guiding a team to provide exceptional patient care. Your role will involve conducting virtual coaching sessions, mentoring your team, and ensuring adherence to best practices in patient engagement. This opportunity allows you to make a significant impact on the lives of millions while working in a supportive, innovative environment that prioritizes growth and excellence.

Benefits

Medical, dental, and vision insurance

Competitive PTO

401K and 401K match

Paid Parental Leave

Charitable Donation Match program

Onboarding stipend for remote equipment

Qualifications

• 5+ years of experience in health coaching and chronic disease management.
• Active health coaching certification required.

Responsibilities

• Conduct virtual coaching sessions and mentor Health Coaches.
• Monitor and analyze key performance metrics for patient outcomes.

Skills

Health Coaching

Patient Education

Chronic Disease Management

Leadership

Behavior Change Techniques

Communication Skills

Analytical Skills

Education

Health Coaching Certification

Job description

Across the United States, 6 in 10 adults – or 133 million Americans, live with one or more chronic conditions. Chronic disease is today’s leading cause of death and disability in the US and the leading driver of the nation’s $4.1 trillion in annual healthcare costs. Patients who live with chronic conditions require far more touch points than our primary care physicians have time to deliver and the result is countless health emergencies and costly ER visits that could be prevented. Workforce shortages and lack of technologies make it difficult to give patients the attention they need.

At Cadence, our mission is to deliver life-changing care to over one million patients living with chronic disease by the end of the decade. We mitigate the impact of chronic disease by using technology and a world-class clinical team to remotely monitor, manage, and support patients at home. Together with our growing network of health system partners, we deliver guideline-directed care to tens of thousands of patients today while producing best-in-class clinical outcomes.

The Cadence Health team seeks a Health Coach Supervisor to join our Care Delivery team. You will play a dual role: delivering expert health coaching to patients while also leading and supporting a team of Health Coaches. You will oversee daily operations, ensuring that best practices in coaching, education, and patient engagement are upheld. You will also be responsible for fostering a collaborative, high-performing team culture that prioritizes growth, development, and excellence in patient care.

WHAT YOU’LL DO

• Conduct virtual coaching sessions with patients, utilizing motivational interviewing, SMART goals, and evidence-based interventions to drive sustainable health improvements.
• Provide ongoing mentorship, coaching, and professional development for your team, ensuring they have the skills and resources needed to excel in their roles.
• Lead bimonthly team meetings focused on best practices, patient challenges, and strategic improvements in care delivery.
• Monitor and analyze key performance metrics, identifying trends and implementing strategies to optimize patient outcomes and team performance.
• Develop and refine training materials, coaching strategies, and learning tools to support continuous team development.
• Ensure all quality standards and compliance requirements are met through regular audits and data-driven assessments.
• Collaborate with leadership to communicate policies, procedures, and best practices, ensuring consistency in patient care and service delivery.
• Assist with recruiting, interviewing, and onboarding new team members, fostering a strong and cohesive team environment.
• Work flexibly across time zones to provide coverage and support for your team as needed.

WHAT YOU’LL NEED:

• Active health coaching certification (NBHWC, NSHC, ACE Advanced).
• 5+ years of experience in health coaching, patient education, or chronic disease management.
• 2+ years of experience in a leadership or supervisory role, including mentoring, training, and team development.
• Strong background in behavior change techniques, patient engagement, and chronic disease coaching.
• Proven ability to foster a positive team culture, motivate employees, and drive performance improvement.
• Experience in developing training programs, coaching materials, and professional learning tools.
• Excellent communication and leadership skills, with the ability to manage change initiatives effectively.
• Strong analytical mindset, with the ability to interpret data, identify trends, and implement data-driven strategies for improvement.
• Experience in a virtual healthcare setting with remote patient monitoring technology is a plus.

WHO WE ARE:
At Cadence, we care. We care for patients in their homes seamlessly using technology. We deliver personalized, accessible care that makes a meaningful impact on patients’ health. We believe that all chronic disease patients - regardless of zip code - deserve access to the best possible care.

Care is at the core of everything we do.The most important people at Cadence are the people who take care of our patients, our caregivers: nurse practitioners, registered nurses, medical assistants, patient success coordinators, and more. The patient-centric team at Cadence is reliable, responsive, warm, and knowledgeable. We hold ourselves to a high bar to deliver a memorable patient experience; a level of care that we all want for our own family members.

At Cadence, unlike most traditional healthcare settings, things change rapidly and that necessitates employees who embrace technology and are committed to helping build an even better service for patients and partner providers than we have today. If you are passionate about putting patients first and changing the way care is delivered in America, join us at Cadence! Together, we’ll make a meaningful impact on the lives of those we serve.

Across the United States, 6 in 10 adults – or 133 million Americans, live with one or more chronic conditions. Chronic disease is today’s leading cause of death and disability in the US and the leading driver of the nation’s $4.1 trillion in annual healthcare costs. Patients who live with chronic conditions require far more touch points than our primary care physicians have time to deliver and the result is countless health emergencies and costly ER visits that could be prevented. Workforce shortages and lack of technologies make it difficult to give patients the attention they need.

At Cadence, our mission is to deliver life-changing care to over one million patients living with chronic disease by the end of the decade. We mitigate the impact of chronic disease by using technology and a world-class clinical team to remotely monitor, manage, and support patients at home. Together with our growing network of health system partners, we deliver guideline-directed care to tens of thousands of patients today while producing best-in-class clinical outcomes.

The Cadence Health team seeks a Health Coach Supervisor to join our Care Delivery team. You will play a dual role: delivering expert health coaching to patients while also leading and supporting a team of Health Coaches. You will oversee daily operations, ensuring that best practices in coaching, education, and patient engagement are upheld. You will also be responsible for fostering a collaborative, high-performing team culture that prioritizes growth, development, and excellence in patient care.

WHAT YOU’LL DO

• Conduct virtual coaching sessions with patients, utilizing motivational interviewing, SMART goals, and evidence-based interventions to drive sustainable health improvements.


• Provide ongoing mentorship, coaching, and professional development for your team, ensuring they have the skills and resources needed to excel in their roles.


• Lead bimonthly team meetings focused on best practices, patient challenges, and strategic improvements in care delivery.


• Monitor and analyze key performance metrics, identifying trends and implementing strategies to optimize patient outcomes and team performance.


• Develop and refine training materials, coaching strategies, and learning tools to support continuous team development.


• Ensure all quality standards and compliance requirements are met through regular audits and data-driven assessments.


• Collaborate with leadership to communicate policies, procedures, and best practices, ensuring consistency in patient care and service delivery.


• Assist with recruiting, interviewing, and onboarding new team members, fostering a strong and cohesive team environment.


• Work flexibly across time zones to provide coverage and support for your team as needed.

WHAT YOU’LL NEED:

• Active health coaching certification (NBHWC, NSHC, ACE Advanced).


• 5+ years of experience in health coaching, patient education, or chronic disease management.


• 2+ years of experience in a leadership or supervisory role, including mentoring, training, and team development.


• Strong background in behavior change techniques, patient engagement, and chronic disease coaching.


• Proven ability to foster a positive team culture, motivate employees, and drive performance improvement.


• Experience in developing training programs, coaching materials, and professional learning tools.


• Excellent communication and leadership skills, with the ability to manage change initiatives effectively.


• Strong analytical mindset, with the ability to interpret data, identify trends, and implement data-driven strategies for improvement.


• Experience in a virtual healthcare setting with remote patient monitoring technology is a plus.

WHO WE ARE:
At Cadence, we care. We care for patients in their homes seamlessly using technology. We deliver personalized, accessible care that makes a meaningful impact on patients’ health. We believe that all chronic disease patients - regardless of zip code - deserve access to the best possible care.

Care is at the core of everything we do.The most important people at Cadence are the people who take care of our patients, our caregivers: nurse practitioners, registered nurses, medical assistants, patient success coordinators, and more. The patient-centric team at Cadence is reliable, responsive, warm, and knowledgeable. We hold ourselves to a high bar to deliver a memorable patient experience; a level of care that we all want for our own family members.

At Cadence, unlike most traditional healthcare settings, things change rapidly and that necessitates employees who embrace technology and are committed to helping build an even better service for patients and partner providers than we have today. If you are passionate about putting patients first and changing the way care is delivered in America, join us at Cadence! Together, we’ll make a meaningful impact on the lives of those we serve.

WHAT YOU’LL GET:
Cadence recognizes the unique needs of its diverse, distributed workforce and seeks to provide an inclusive work environment for its world-class clinicians and technologists.

• Company culture all about impact, shared growth mindset, empowerment, and integrity


• An opportunity to help improve the quality of life of millions of Americans


• Unique chance to support the development of an amazing product; Cadence’s in-house clinicians are our super users and beta testers


• Competitive salaries and quarterly incentives


• Medical, dental, and vision insurance


• TelaDoc (virtual primary care)


• Competitive PTO


• 401K and 401K match


• National and local discounts powered by TriNet


• Onboarding stipend for remote equipment and home office setup


• Paid Parental Leave


• Charitable Donation Match program


• Expected compensation range: $60,000-$70,000 annual base salary


• Location: Remote

We are committed to equal opportunity and fairness regardless of race, color, religion, sex, gender identity, sexual orientation, nation of origin, ancestry, age, physical or mental disability, country of citizenship, medical condition, marital or domestic partner status, family status, family care status, military or veteran status or any other basis protected by local, state or federal laws.

*A notice to Cadence applicants: Our Talent team only directs candidates to apply through our official careers page at https://www.cadence.care/our-team .Cadence will never refer you to external websites, ask for payment or personal information, or conduct interviews via messaging apps. We receive all applications through our website and anyonesuggesting otherwise is not with Cadence.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Hospitals and Health Care

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