Health Coach - Remote

Lensa; Oklahoma City (OK); Remote; Full time

Job summary

A leading digital health company is seeking a Health Coach to join their team. The role involves engaging with members to improve health and wellness through telephonic coaching and support. Ideal candidates will have a background in health-related fields and strong communication skills. This position offers a structured training program and requires flexibility in working hours, including evenings and Saturdays. Compensation is competitive, with an hourly rate based on experience and certification.

Qualifications

• Bachelor's degree in a health-related field or 2+ years of health coaching experience.
• 1-2 years of related experience; customer service experience preferred.

Responsibilities

• Participating in telephonic calls including engagement and coaching.
• Coordinating delivery of services with a multi-disciplinary care team.
• Tracking members' progress and program efficacy.

Skills

Effective interpersonal and communication skills

Ability to understand directions

Enthusiastic about inspiring members

Willingness to learn motivational interviewing techniques

Flexibility to work various shifts

Education

Bachelor's degree in a health-related field

2+ years of health coaching experience

Tools

Microsoft Office

Job description

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Job Description

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

Job Summary

Start Date: Monday, June 9th, 2025

Shift: Monday - Friday: Must be open to any shift between the hours of 10:30am – 8pm CST. It is required to work every fourth Saturday from 8:00am-4:30pm CST.

Training: Training will be a duration of 6 weeks from 8am – 4:30pm CST. Due to the structured training schedule, new hires are unable to miss any days of training.

Compensation: Hourly Rate: $21.50 or $25 including certification through NBC-HWC or CHES only.

The Health Coach is part of a multi-disciplinary team responsible for improving both the individual health and wellness of program participants and the overall health status of a client's population. The Health Coach is an integral part of an overall client-specific Health and Care Support Team that engages and supports members in improving lifestyles and behaviors that put them "at risk" of developing chronic or disease conditions. The Health Coach aims to be a positive change agent in helping members alter behaviors for better health and risk reduction. The role is supervised by an Operations Coach Manager.

Essential Job Functions

• Participating in telephonic calls including engagement (inbound and outbound), coaching (inbound and outbound), and chase calls to members.
• Coordinating delivery of services with a multi-disciplinary care team including nurses, pharmacists, and external vendors.
• Supporting operational aspects to meet customer requirements.
• Adhering to schedules and caseloads to ensure successful member interactions.
• Participating in daily and monthly meetings to share insights and updates.
• Tracking members' progress and program efficacy.

Specific Skills/Attributes

• Effective interpersonal and communication skills.
• Ability to understand directions and respond to inquiries.
• Enthusiastic about inspiring members to change behaviors.
• Willingness to learn motivational interviewing techniques.
• Flexibility to work various shifts, including evenings and rotating Saturdays.

Qualifications

• Bachelor's degree in a health-related field or 2+ years of health coaching experience.
• 1-2 years of related experience; customer service experience preferred.
• Proficiency in data entry and Microsoft Office.
• Ability to learn about lifestyle topics quickly.
• Ability to work independently, multitask, and adapt to schedule changes.
• Hard-wired internet connection required.

Sharecare and its subsidiaries are Equal Opportunity Employers. Qualified applicants will receive consideration without regard to race, color, sex, national origin, sexual orientation, gender identity, religion, age, disability, genetic information, veteran status, or other protected status under law.