Health Clinic Operations Coordinator

Pacific-University; Forest Grove (OR); On-site; USD 25,000 - 36,000; Part time

Job summary

Pacific University in Forest Grove seeks a part-time Clinic Coordinator to provide essential administrative and front-office support for the Student and Employee Health Center PT Clinic. You will manage patient flow, schedule appointments, and handle insurance information in EPIC.

The role requires strong multitasking, attention to detail and discretion with confidential data, delivering courteous service in a student-centered environment. Experience with medical office software is preferred.

Qualifications

• High School Diploma or equivalent required.
• One-year administrative work experience in a busy medical office or customer service setting required.
• Demonstrated ability with PC’s and applicable software (Word, Excel, email).
• Experience with an electronic health record system preferred.
• Bilingual proficiency in Spanish preferred.

Responsibilities

• Greets students, patients and visitors seeking services and provides information about clinic services and scheduling.
• Confirms health insurance coverage and communicates financial obligations; obtains necessary authorizations.
• Operates multi-line phone system and documents telephone encounters in the EMR.
• Schedules new and established patient appointments using the scheduling system.
• Checks in/out patients; collects copays and handles insurance referrals and authorizations.
• Maintains EMR records and processes release of medical records as needed.
• Maintains confidentiality per FERPA and HIPAA; supports efficient clinic operations.

Skills

Customer service

Communication

Organizational skills

Multitasking

Attention to detail

Education

High School Diploma or equivalent

Tools

Epic EMR

Microsoft Word

Excel

Email

Job description

Pacific University in Forest Grove seeks a part-time Clinic Coordinator to provide essential administrative and front-office support for the Student and Employee Health Center PT Clinic. You will manage patient flow, schedule appointments, and handle insurance information in EPIC.

The role requires strong multitasking, attention to detail and discretion with confidential data, delivering courteous service in a student-centered environment. Experience with medical office software is preferred.