Patient Experience & Care Coordinator

Providence Health & Services; Central Point (OR); On-site; USD 29,000 - 44,000; Full time

Job summary

Providence Health & Services is hiring a Patient Care Coordinator in our Oregon clinic. The role serves as the first contact for patients and visitors, delivering exceptional service and acting as a liaison between patients and providers throughout the administrative flow, ensuring smooth clinic operations.

The position requires at least 1 year in a medical/healthcare setting, excellent customer service in a fast-paced environment, and EMR experience.

Qualifications

• 1 year of experience in medical/healthcare setting.
• Experience providing a high level of customer service in a fast-paced environment, including handling confidential data with discretion.
• Electronic Medical Records (EMR) experience.

Responsibilities

• First point of contact for patients and visitors, delivering excellent customer service in person or by phone.
• Act as liaison between patients and providers throughout the administrative flow of the patient experience.
• Perform core front and back-office duties with increasing independence to support clinic operations.

Tools

EMR

Job description

Providence Health & Services is hiring a Patient Care Coordinator in our Oregon clinic. The role serves as the first contact for patients and visitors, delivering exceptional service and acting as a liaison between patients and providers throughout the administrative flow, ensuring smooth clinic operations.

The position requires at least 1 year in a medical/healthcare setting, excellent customer service in a fast-paced environment, and EMR experience.