Health Center Operations Manager

The Arc Mercer, Inc.; Ewing Township (NJ); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Top 401k with employer contribution

Medical and dental benefits

Paid time off – personal, vacation &S1

Job summary

The Arc Mercer, Inc. is seeking a Health Center Practice Manager to oversee daily administrative and operational functions of the Health Center in Mercer County, NJ.

You will coordinate appointments, medications, insurance requirements, lab orders, and cross-department communication for individuals with IDD. You’ll connect physicians, clinical staff, residential programs, families, pharmacies, and external providers to ensure timely, accurate, person-centered care.

Qualifications

• Experience in medical office administration or healthcare practice management.
• Knowledge of scheduling, insurance verification, prior authorizations, and pharmacy coordination.
• Proficiency with Tebra, NaviNet, and Microsoft Excel.
• Strong organizational, communication, and problem-solving skills.
• Ability to manage multiple priorities with accuracy and confidentiality.

Responsibilities

• Manage physician schedules and Health Center calendars.
• Coordinate resident appointments with internal/external providers.
• Oversee referrals, follow-ups, testing, and provider recommendations.
• Communicate appointment details to residential and clinical teams.
• Serve as primary liaison with pharmacies.
• Receive, verify, secure, and document injectable medications.
• Complete and track prior authorizations, appeals, and medication forms.
• Coordinate lab testing and related documentation.

Skills

Healthcare administration

Scheduling & coordination

Organization

Communication

Problem-solving

Confidentiality

Education

Associate/Bachelor’s in healthcare administration or business

Tools

Tebra

NaviNet

Microsoft Excel

Job description

The Arc Mercer, Inc. is seeking a Health Center Practice Manager to oversee daily administrative and operational functions of the Health Center in Mercer County, NJ.

You will coordinate appointments, medications, insurance requirements, lab orders, and cross-department communication for individuals with IDD. You’ll connect physicians, clinical staff, residential programs, families, pharmacies, and external providers to ensure timely, accurate, person-centered care.