Health Center Office Specialist - Front Desk & Admin

Cascadia Health; Portland (OR); Hybrid; USD 46,000 - 47,000; Full time

Benefits offered by this job

PTO and vacation days

Medical and dental coverage

Vision discount plan

403(b) retirement plan

FSA

Disability insurance

Life insurance

Bereavement leave

Jury duty leave

Wellness program

Job summary

The Office Specialist role at Cascadia Health's Plaza Health Center in SE Portland supports a welcoming, efficient health center environment. You will perform front desk tasks, manage communications, handle enrollments, insurance verifications, and coordinate with clinical and administrative teams to ensure smooth daily operations.

Day hours are Monday through Friday, with a focus on trauma-informed care, safety, and strong customer service in a healthcare setting.

Qualifications

• Two years of work experience in an office setting, facilities, insurance, or healthcare customer service preferred.
• Proficient in Word and Excel; ability to manage clerical tasks and communications.
• CPR certification provided post-hire; experience with HIPAA and safety protocols.

Responsibilities

• Create a welcoming environment for clients and guests; assist with paperwork.
• Answer phones, mail distribution, supplies, and general clerical duties.
• Schedule client appointments and manage enrollments, terminations, and insurances.
• Verify insurance, collect co-pays, and issue receipts; conduct reminders and follow-ups.
• Enter data into Central Intake and support EHR reporting; assist in crisis procedures.

Skills

Verbal and written communication

Typing 50 wpm

Microsoft Office Suite

Customer service in healthcare

Tools

Microsoft Office

Job description

The Office Specialist role at Cascadia Health's Plaza Health Center in SE Portland supports a welcoming, efficient health center environment. You will perform front desk tasks, manage communications, handle enrollments, insurance verifications, and coordinate with clinical and administrative teams to ensure smooth daily operations.

Day hours are Monday through Friday, with a focus on trauma-informed care, safety, and strong customer service in a healthcare setting.