Health Care Team Assistant - Non-Clinical Scheduling

OSF HealthCare; Pekin (IL); Hybrid; USD 53,870,000 - 63,383,000; Full time

Job summary

OSF HealthCare in Pekin, IL is seeking a Team Assistant to provide non-clinical support across Care Services. You will manage agency referrals, ensure all information is ready before patient visits, and handle pre-coding tasks while updating the EMR and coordinating access to care.

You will monitor reports and communicate findings to regional leadership. Ideal candidates have a High School Diploma or GED and at least one year in an office setting or customer service, with strong interpersonal

Qualifications

• Education: High School Diploma or GED.
• Experience: 1 year in an office clerical or customer service setting.
• Skills: Excellent interpersonal and communication skills; proficient with Microsoft software.
• Analytical and problem-solving skills; detail oriented.

Responsibilities

• Provide non-clinical support to regional team members in care delivery.
• Manage agency referrals and ensure information is ready prior to patient visits.
• Manage work queues and perform pre-coding activities.
• Update the EMR and coordinate access to care for initial/ongoing visits.
• Monitor reports and communicate findings to regional leadership.

Skills

Interpersonal skills

Communication skills

Attention to detail

Customer service

Education

High School Diploma/GED

Tools

Microsoft Office

Job description

OSF HealthCare in Pekin, IL is seeking a Team Assistant to provide non-clinical support across Care Services. You will manage agency referrals, ensure all information is ready before patient visits, and handle pre-coding tasks while updating the EMR and coordinating access to care.

You will monitor reports and communicate findings to regional leadership. Ideal candidates have a High School Diploma or GED and at least one year in an office setting or customer service, with strong interpersonal