Health Care Associate: Reproductive Health & Admin (EPIC)

Planned Parenthood of Northern New England; Manchester (NH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

No overnight hours

Paid Training

Mileage Reimbursement

Collaborative Environment

Gain experience with a trusted leader

EPIC EMR experience

Make a Difference

Job summary

Planned Parenthood of Northern New England (PPNNE) is hiring a Health Care Associate in Manchester, NH. The role focuses on welcoming patients, supporting administrative tasks, and assisting with basic clinical duties to ensure smooth patient flow and high-quality care.

The HCA will work closely with clinicians, support staff, and the EHR system (EPIC), providing education, scheduling, and insurance assistance while upholding patient-centered service standards in a team environment.

Qualifications

• High School Diploma or equivalent.
• Experience working with diverse communities is a plus.
• Commitment to customer service and patient satisfaction.

Responsibilities

• Greet and assist patients with check-ins and check-outs.
• Assist patients with insurance, payments, scheduling and eligibility.
• Record-keeping and adherence to clinic procedures.
• Maintain clean, organized patient spaces and assist with clinical tasks.
• Take vital signs and support basic clinical duties as trained.

Skills

Customer service

Communication

Team player

Flexibility

Education

High School Diploma or Equivalent

Tools

EPIC EMR

Job description

Planned Parenthood of Northern New England (PPNNE) is hiring a Health Care Associate in Manchester, NH. The role focuses on welcoming patients, supporting administrative tasks, and assisting with basic clinical duties to ensure smooth patient flow and high-quality care.

The HCA will work closely with clinicians, support staff, and the EHR system (EPIC), providing education, scheduling, and insurance assistance while upholding patient-centered service standards in a team environment.