Clinical & Administrative Health Aide

Planned Parenthood of Northern New England; United States; On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

No overnight hours

Paid Training for In-Demand Clinical技能

Travel Mileage Reimbursement

Collaborative Work Environment

Gain experience with a trusted leader

Experience using EPIC EMR

Make a Difference! — direct community

Up to 3 weeks paid time off (increases

Job summary

Planned Parenthood of Northern New England is seeking an organized, patient-focused Administrative/Clinical support role to greet patients, assist with check-ins and insurance, and manage appointments. You will use EPIC to document and support clinicians while maintaining a clean, welcoming clinic space.

Ideal candidates bring a High School Degree or equivalent, strong customer service, cultural competency, and flexibility to work with diverse communities.

Qualifications

• High School Degree or Equivalent.
• Experience with diverse ethnic, linguistic, socioeconomic and cultural communities.
• Commitment to diversity, equity and inclusion and health justice.
• Commitment to customer service and satisfaction.
• Knowledge of and comfort with PPNNE services.
• Flexibility, initiative, creativity and willingness to learn.

Responsibilities

• Greet and help patients with check-ins and check-outs and answer questions about visits.
• Assist patients with insurance, payments, scheduling and eligibility for programs.
• Handle calls, schedule appointments, maintain records and follow clinic procedures.
• Maintain clean, organized space and track patient flow for smooth operations.
• Perform basic clinical tasks, take vital signs, draw blood, injections, and assist with labs.
• Provide patient education and ensure informed consent; use EHR for documentation.

Skills

Customer service

Flexibility

Cultural competency

Teamwork

Education

High School Degree or Equivalent

Tools

EPIC EMR

Job description

Planned Parenthood of Northern New England is seeking an organized, patient-focused Administrative/Clinical support role to greet patients, assist with check-ins and insurance, and manage appointments. You will use EPIC to document and support clinicians while maintaining a clean, welcoming clinic space.

Ideal candidates bring a High School Degree or equivalent, strong customer service, cultural competency, and flexibility to work with diverse communities.