Health Care Associate: Reproductive Health Frontline

Planned Parenthood; Manchester (NH); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid time off

Holiday pay

Parental leave

Health insurance

Retirement plan

EAP

Job summary

Planned Parenthood of Northern New England (PPNNE) is seeking a Health Care Associate (HCA) in Manchester, NH. The role combines administrative duties with clinical tasks to support patients’ reproductive health care.

The HCA welcomes diverse patients, provides high-quality customer service, and collaborates with the health center team to deliver patient-centered care. This full-time position offers paid training, bilingual differential (where applicable), and benefits.

Qualifications

• High School Degree or Equivalent.
• Experience working with diverse communities and a commitment to equity in health care.
• Strong customer service mindset and satisfaction focus.
• Familiarity with Planned Parenthood services and patient-centered care.

Responsibilities

• Greet patients, assist with check-ins and scheduling, and manage patient questions.
• Assist with insurance, payments, and eligibility for state programs.
• Support clinic operations, record keeping, and following procedures.
• Perform basic clinical tasks, assist with vital signs and labs as trained.
• Maintain clean exam rooms and support clinicians using EPIC EHR.

Skills

Customer service

Diversity & inclusion awareness

Flexibility

Initiative

Education

High School Diploma

Job description

Planned Parenthood of Northern New England (PPNNE) is seeking a Health Care Associate (HCA) in Manchester, NH. The role combines administrative duties with clinical tasks to support patients’ reproductive health care.

The HCA welcomes diverse patients, provides high-quality customer service, and collaborates with the health center team to deliver patient-centered care. This full-time position offers paid training, bilingual differential (where applicable), and benefits.