Headwaters Ice Arena Attendant – Seasonal (Riverfront)

City-of-Fort-Wayn; Fort Wayne (IN); On-site; USD 15,000 - 22,000; Part time

Job summary

City of Fort Wayne is seeking staff for the Headwaters Ice Arena to help create a safe, fun, and welcoming environment. This seasonal position supports daily rink operations and assists guests, with duties including running programs, events, skate rentals, and basic facility maintenance.

Ideal candidates are friendly, dependable, and customer-focused, able to work evenings, weekends, and holidays. The role offers part-time hours in a dynamic outdoor winter setting, contributing to the Riverfront

Qualifications

• At least 16 years of age (18+ for opening/closing facility, skate sharpening and driving Zamboni)
• One to three months of related experience or equivalent education/experience
• Strong communication skills and a customer-first mindset

Responsibilities

• Greet guests and deliver high-quality customer service
• Collect admission fees, handle cash, and work concessions as assigned
• Enforce facility rules and monitor skate sessions and building use
• Assist with programs, events, skate rentals, and light facility cleaning
• Support inventory tracking, reporting, and general rink operations

Skills

Cash Handling

Customer Service

Communication

Skate Rentals

Zamboni Operation

Education

First Aid & CPR certification

Indiana Driver's License

Job description

Headwaters Ice Arena - Seasonal (Riverfront) 15-30 hours/week | Evenings, weekends, and holidays required

Friendly, dependable, and customer-focused. If you enjoy working with people, staying active, and creating memorable winter experiences, this is the role for you.

What You'll Do

Help create a safe, fun, and welcoming ice-skating environment at the Headwaters Ice Arena. You'll support daily rink operations, assist guests, and help keep programs and events running smoothly.

Key Responsibilities

• Greet guests, provide information, and deliver high-quality customer service
• Collect admission fees, handle cash, and work concessions as assigned
• Enforce facility rules and monitor skate sessions and building use
• Assist with programs, events, skate rentals, and light facility cleaning
• Support inventory tracking, reporting, and general rink operations

What You Bring - Education & Experience

• At least 16 years of age (18+ for opening/closing facility, skate sharpening and driving Zamboni)
• One to three months of related experience or equivalent education/experience
• Strong communication skills and a customer-first mindset

Preferred Certifications

• First Aid and CPR certification (American Heart Association required within two weeks of hire)
• Valid Indiana Driver's License (required if operating a City vehicle)

Technical Skills & Knowledge

• Ability to handle cash and follow City policies and procedures
• Comfort assisting the public in a fast-paced, outdoor environment
• Ability to assist with skate rentals, inventory, and basic facility operations
• Willingness to learn skate sharpening (18+ only)
• Ability or willingness to learn how to drive a Zamboni (18+ only)

Why Work for the City of Fort Wayne

This is a great opportunity to be part of Fort Wayne's vibrant Riverfront experience while gaining customer service and event support experience. You'll work in a fun, seasonal setting that brings the community together-right on the ice.

Equal Opportunity Employer

Employment is contingent upon the successful completion of applicable drug screening, physical examination, and background checks.