Seasonal Ice Arena Attendant: Guest Experience

City-of-Fort-Wayn; Fort Wayne (IN); On-site; USD 15,000 - 22,000; Part time

Job summary

City of Fort Wayne is seeking staff for the Headwaters Ice Arena to help create a safe, fun, and welcoming environment. This seasonal position supports daily rink operations and assists guests, with duties including running programs, events, skate rentals, and basic facility maintenance.

Ideal candidates are friendly, dependable, and customer-focused, able to work evenings, weekends, and holidays. The role offers part-time hours in a dynamic outdoor winter setting, contributing to the Riverfront

Qualifications

• At least 16 years of age (18+ for opening/closing facility, skate sharpening and driving Zamboni)
• One to three months of related experience or equivalent education/experience
• Strong communication skills and a customer-first mindset

Responsibilities

• Greet guests and deliver high-quality customer service
• Collect admission fees, handle cash, and work concessions as assigned
• Enforce facility rules and monitor skate sessions and building use
• Assist with programs, events, skate rentals, and light facility cleaning
• Support inventory tracking, reporting, and general rink operations

Skills

Cash Handling

Customer Service

Communication

Skate Rentals

Zamboni Operation

Education

First Aid & CPR certification

Indiana Driver's License

Job description

City of Fort Wayne is seeking staff for the Headwaters Ice Arena to help create a safe, fun, and welcoming environment. This seasonal position supports daily rink operations and assists guests, with duties including running programs, events, skate rentals, and basic facility maintenance.

Ideal candidates are friendly, dependable, and customer-focused, able to work evenings, weekends, and holidays. The role offers part-time hours in a dynamic outdoor winter setting, contributing to the Riverfront