Headend Engineer

Hotwire Communications; Northern (KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

401K Retirement Plan with Company Match

Paid Vacation, Sick Time, and Holidays

Hotwire Service Discounts

Job summary

Hotwire Communications is seeking a qualified candidate to support the engineering department with the implementation of new technologies, design structured wiring, and monitor IPTV services for quality. Candidates must have an Associate's degree in Engineering or related field and at least 3 years of telecommunication or RF/satellite experience. The role includes maintaining equipment schedules and coordinating with engineering teams. Employee benefits include a 401K plan, paid time off, and service discounts for employees at serviced properties.

Qualifications

• Associate’s degree in Engineering, Telecommunication, or satellite certifications.
• Minimum of 3 years related telecommunication or RF/satellite experience.
• Must have a clean state-issued driver’s license.

Responsibilities

• Work with the engineering department to implement new technologies.
• Design and maintain structured wiring for data flow.
• Monitor IPTV services for Audio/Video quality.

Skills

Telecommunication industry experience

IPTV knowledge

Audio/Visual observation skills

Computer proficiency in Microsoft Office

Knowledge of LAN/WAN principles

Education

Associate's degree in Engineering or related field

Tools

Microsoft Excel

Visio

Job description

• Work with the engineering department on the implementation of new technologies or services.
• Design, build and maintain all structured wiring to ensure efficient data flow and organization in all company facilities.
• Create and maintain preventive maintenance and equipment replacement schedules for UPS, battery backup, power generators, HVAC, environmental sensors, and other predictive diagnostic tools.
• Monitor IPTV services and linear channels for Audio/Video quality.
• Analyze real-time and historic data from monitoring systems to proactively address issues.
• Actively monitor and support Headend Infrastructure and equipment including but not limited to Satellite receivers, encoders/transcoders, VOD Catchers, AD insertion, middleware and servers.
• Efficiently coordinate with NOC and other engineering teams to resolve technical issues and to conduct scheduled maintenances.
• Perform installation, wiring, labeling and configuration of equipment.
• Continuously develop skills to advance professionally.
• Performs other related duties as required or assigned.

Minimum Qualifications:

• Associate’s degree in Engineering, Telecommunication, RF, and or satellite certifications or equivalent
• Minimum of 3 years related telecommunication industry or RF/satellite experience required
• Strong Head-End knowledge and computer related skills
• Understanding of IPTV, IP multicast, video codecs, and standards
• Excellent Audio/Visual observation skills to identify impairments and quality issues
• Must have active and clean, non-restrictive, state issued driver’s license in State where hired
• Computer proficiency required in Microsoft Office and Visio, with a higher level of proficiency in Excel, preferred
• Knowledge of LAN/WAN principles.
• Working knowledge of the principles in Ethernet, fiber and coax wiring
• Knowledge of DC and AC power systems and HVAC and AC systems
• We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:
• 401K Retirement Plan with Company Match
• Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
• Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.