Head Start Data Entry & Office Support Specialist

Self Help Inc; Brockton (MA); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Vacation Time

Sick Time

Holidays

Job summary

Self Help Inc. is seeking a Head Start Data Entry/Office Assistant to join our team in Southeast Massachusetts. The role involves enrollment support, data entry, and customer service for families and staff within the Head Start program.

The ideal candidate will have strong organizational and communication skills, be able to handle multiple tasks, and maintain confidentiality. The position includes front desk coverage and collaboration with program staff to ensure timely documentation and

Qualifications

• Strong organizational and time management skills with the ability to prioritize tasks and meet deadlines.

Responsibilities

• Screen and review incoming Head Start applications for completeness, accuracy, and eligibility in accordance with Head Start policies.
• Enter children's health, dental, and immunization records into the program's data management system, ensuring compliance with Head Start program requirements.
• Support the enrollment process by meeting with prospective families for Head Start application intake.
• Maintain the confidentiality of sensitive family, child, and program information.
• Provide front desk and receptionist coverage during morning hours, staff breaks, lunches, and employee absences.
• Professionally greet families, visitors, and community partners, providing exceptional customer service both in person and over the telephone.
• Answer, screen, and direct incoming phone calls; respond to general inquiries or refer callers to appropriate staff.
• Assist families with general enrollment questions and assist them through the Head Start application process.
• Verify data for accuracy and correct discrepancies by communicating with appropriate staff members.
• Support enrollment, health, and administrative staff with other administrative tasks as needed.
• Demonstrate excellent organizational skills, attention to detail, and the ability to manage multiple priorities while meeting deadlines.
• Collaborate effectively with program staff to ensure timely completion of enrollment and health documentation.
• Perform other duties as assigned to support the efficient operation of the Head Start program.
• Adhere to all Head Start Performance Standards, program policies, and relevant regulations

Skills

Organizational skills

Time management

Verbal communication

Written communication

Customer service

Multitasking

Attention to detail

Discretion/confidentiality

Team collaboration

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Self Help Inc. is seeking a Head Start Data Entry/Office Assistant to join our team in Southeast Massachusetts. The role involves enrollment support, data entry, and customer service for families and staff within the Head Start program.

The ideal candidate will have strong organizational and communication skills, be able to handle multiple tasks, and maintain confidentiality. The position includes front desk coverage and collaboration with program staff to ensure timely documentation and