Head of Workplace Operations

Vox Media Group; New York (NY); On-site; USD 100,000 - 115,000; Full time

Job summary

Vox Media is seeking an experienced Manager, Workplace to lead the day-to-day operations of our New York City office. This is a hands-on role that manages a small team and partners with the Head of People to keep spaces welcoming, functional, and responsive to employee needs.

You’ll oversee budgets, vendors, and facilities across offices in NYC and DC, drive process standards, coordinate moves and space planning, and ensure safety and compliance while prioritizing employee experience.

Qualifications

• Experience managing people with clear communication and accountability.
• Experience managing workplace operations in a headquarters or multi-site office environment.
• Strong operational and organizational skills, with the ability to manage multiple priorities and workflows at once.
• Experience managing budgets, invoices, and vendor relationships in a professional setting.
• A proactive, solutions-oriented mindset with the ability to anticipate needs and resolve issues quickly.
• Comfort working cross-functionally and managing requests from a wide range of stakeholders.
• Strong judgment and discretion, particularly in situations involving safety, compliance, or sensitive workplace issues.
• Experience working in office operations, workplace management, facilities, or a related field.
• Comfort learning and adopting new technologies, including AI tools, to improve operational efficiency and team workflows.

Responsibilities

• Oversee daily workplace operations, ensuring the office is well-maintained, functional, and supports a productive employee experience.
• Manage a team of full-time, temporary, and contract staff, including scheduling, approving timesheets, and day-to-day direction of work.
• Serve as the operational owner of the New York workplace, bringing together employees, vendors, building management, and internal partners to ensure the office runs smoothly every day.
• Establish and maintain clear workplace processes, documentation, and operating standards that enable consistent service and operational excellence.
• Own the operational management of workplace budgets, purchase orders, invoices, and vendor payments, ensuring accurate financial tracking and strong partnership with Finance.
• Serve as the primary point of contact for building management, overseeing logistics such as access, maintenance coordination, and adherence to building policies.
• Ensure workplace safety and compliance by conducting regular on-the-ground checks, maintaining protocols, and responding to issues as they arise.
• Act as a point of coordination during workplace-related incidents or crises, supporting clear and timely on-the-ground communication.

Skills

People management

Budget management

Vendor management

Cross-functional collaboration

Safety compliance

Job description

Vox Media is seeking an experienced Manager, Workplace to lead the day-to-day operations of our New York City office. This is a hands-on role that manages a small team and partners with the Head of People to keep spaces welcoming, functional, and responsive to employee needs.

You’ll oversee budgets, vendors, and facilities across offices in NYC and DC, drive process standards, coordinate moves and space planning, and ensure safety and compliance while prioritizing employee experience.