Manager, Workplace

Vox Media; New York, Northern (NY, KY); Hybrid; USD 100,000 - 115,000; Full time

Benefits offered by this job

Benefits eligible

Job summary

Vox Media seeks an experienced Manager, Workplace (Facilities) to lead the NYC office’s day-to-day operations and support how teams work and collaborate. The role oversees a small team and collaborates with the Head of People to keep spaces welcoming and functional.

The position is permanent and full-time, with support for the Washington, DC office via remote coordination. Salary range is $100,000–$115,000 USD and benefits are provided.

Qualifications

• Experience managing people including direct reports and contract staff.
• Experience managing workplace operations in a headquarters or multi-site office environment preferred.
• Strong organizational and prioritization skills with ability to manage multiple priorities.
• Experience managing budgets, invoices, and vendor relationships.
• Proactive, solutions-oriented mindset with ability to anticipate needs and resolve issues quickly.
• Comfort working cross-functionally and managing requests from a wide range of stakeholders.
• Experience in office operations, facilities, or a related field.
• Willingness to learn and adopt new technologies, including AI tools, to improve efficiency.

Responsibilities

• Oversee daily workplace operations, ensuring the office is well-maintained and supports a productive employee experience.
• Manage a team of full-time, temporary, and contract staff, including scheduling and day-to-day direction.
• Serve as operational owner of the New York workplace, coordinating with vendors and internal partners.
• Establish workplace processes, documentation, and operating standards for consistent service.
• Own budget management, PO processing, invoices, and vendor payments with Finance.
• Serve as main contact for building management, handling access and maintenance coordination.
• Ensure workplace safety and compliance through regular checks and incident response.
• Coordinate during workplace incidents or crises and support on-the-ground communication.
• Support space planning and requests from stakeholders while balancing needs.
• Manage relationships with vendors and service providers for high-quality service and improvements.
• Lead workplace projects from planning through execution (moves, reconfigurations, vendor implementations).
• Partner with leaders to plan workspace needs balancing experience, efficiency, and space usage.

Skills

People management

Facilities operations

Budget management

Vendor management

Cross-functional collaboration

Safety and compliance

Office technology literacy

Tools

CMMS

Project management software

Job description

Vox Media is seeking an experienced Manager, Workplace (Facilities) to lead the day-to-day operations of our New York City office. This role is responsible for creating a well-run, responsive, and thoughtfully maintained workplace that supports how our teams work and collaborate.

This is a hands-on operational role for someone who takes pride in making an office work well. You’ll oversee day-to-day workplace operations, manage a small team of employees and contractors, and partner closely with the Head of People to ensure our spaces are welcoming, functional, and responsive to employee needs.

While the primary focus is our New York headquarters, you'll also support the day-to-day operations of our Washington, DC office through remote coordination with local partners and vendors.

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life.

This job is located in our New York City office.

WHAT YOU'LL DO

• Oversee daily workplace operations, ensuring the office is well-maintained, functional, and supports a productive employee experience.
• Manage a team of full-time, temporary, and contract staff, including scheduling, approving timesheets, and day-to-day direction of work.
• Serve as the operational owner of the New York workplace, bringing together employees, vendors, building management, and internal partners to ensure the office runs smoothly every day.
• Establish and maintain clear workplace processes, documentation, and operating standards that enable consistent service and operational excellence.
• Own the operational management of workplace budgets, purchase orders, invoices, and vendor payments, ensuring accurate financial tracking and strong partnership with Finance.
• Serve as the primary point of contact for building management, overseeing logistics such as access, maintenance coordination, and adherence to building policies.
• Ensure workplace safety and compliance by conducting regular on-the-ground checks, maintaining protocols, and responding to issues as they arise.
• Act as a point of coordination during workplace-related incidents or crises, supporting clear and timely on-the-ground communication.
• Support space planning and workplace requests from stakeholders, balancing competing needs while maintaining operational efficiency.
• Manage relationships with workplace vendors and service providers, ensuring high-quality service, timely issue resolution, and continuous improvement across workplace operations.
• Lead workplace projects such as office moves, space reconfigurations, vendor implementations, and operational improvements from planning through execution.
• Partner with business leaders to plan workspace needs, balancing employee experience, operational requirements, and efficient use of office space

WHAT YOU'LL BRING

• Experience managing people, including direct reports and/or contract staff, with a focus on clear communication and accountability.
• Experience managing workplace operations in a headquarters or multi-site office environment preferred.
• Strong operational and organizational skills, with the ability to manage multiple priorities and workflows at once.
• Experience managing budgets, invoices, and vendor relationships in a professional setting.
• A proactive, solutions-oriented mindset with the ability to anticipate needs and resolve issues quickly.
• Comfort working cross-functionally and managing requests from a wide range of stakeholders.
• Strong judgment and discretion, particularly in situations involving safety, compliance, or sensitive workplace issues.
• Experience working in office operations, workplace management, facilities, or a related field.
• Comfort learning and adopting new technologies, including AI tools, to improve operational efficiency and team workflows.

PAY TRANSPARENCY

The salary range listed below represents the minimum and maximum base pay for this position at the time of this posting. Final salary offered to the candidate selected for the position will be based on factors including but not limited to the candidate's skills and experience.

Pay Range

$100,000 - $115,000 USD

OUR DEI COMMITMENT

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices.

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our recruiting team ([e-mail]).