Head of Workplace Experience & Strategy

TAPP Film; United States; In loco; USD 160.000 - 250.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health plans

Mental health support

401(k) with employer match

Stock option program

Disability programs

Health Savings and Flexible Spending

Family-forming benefits

Life and serious injury benefits

Descrizione del lavoro

Netflix is seeking a Workplace Manager to lead the DC site, owning budget and strategic direction while governing vendor performance to meet Netflix standards. You will partner with EO and cross-functional teams to deliver a secure, productive workplace experience for employees and visitors.

The role emphasizes stakeholder engagement, crisis readiness, and excellence in operations, with a focus on 70% global standard vs 30% local nuance to balance global consistency and local needs.

Competenze

• 5-7 years of workplace experience, with an emphasis on corporate hospitality, hotel management, and event execution.
• Strong focus on senior stakeholder engagement and ability to build relationships at all levels.
• Comfortable collaborating with diverse team members, including architects, building engineers, property management, project managers, and senior leadership.
• High tolerance for change, and the capacity to problem-solve and manage multiple priorities in a fast-paced environment.
• Demonstrated experience in crisis management, emergency preparedness, and 24/7 workplace incident response.
• Passionate about creating a great place for employees & visitors.
• Excellent communication and organizational leadership skills.
• Positive team-oriented, hands-on, adaptive, and client-focused attitude.
• Proficiency in GSuite, Slack, Zendesk, visitor management systems, space utilization tools, and security/badge access platforms.
• Respect, understanding, and enthusiasm for the Netflix Culture.

Mansioni

• Stakeholder Partnership: Operate as the primary Workplace point of contact for local leadership and align environment to support productivity.
• Strategic Site Ownership: Own the site's operational budget and long-term roadmap.
• Vendor Governance: Hold strategic vendors accountable to SLAs and Netflix-quality standards.
• Strong Enterprise Operations Relationships: Partner with EO functional teams to ensure a unified front.
• Budget Ownership: Manage site budget with prioritization and trade-offs.
• Measurable Performance & Metrics: Track employee sentiment, vendor SLA compliance, and efficiency targets.
• Office Expansion & Move: Lead office build and move initiatives within 6 months.
• Event Execution: Curate business-driven events for internal and external guests.

Conoscenze

Stakeholder engagement

Crisis management

Budget planning

Strategic thinking

Leadership

Formazione

5-7 years workplace experience

Strumenti

GSuite

Slack

Zendesk

Visitor management

Space utilization tools

Security/badge systems

Descrizione del lavoro

Netflix is seeking a Workplace Manager to lead the DC site, owning budget and strategic direction while governing vendor performance to meet Netflix standards. You will partner with EO and cross-functional teams to deliver a secure, productive workplace experience for employees and visitors.

The role emphasizes stakeholder engagement, crisis readiness, and excellence in operations, with a focus on 70% global standard vs 30% local nuance to balance global consistency and local needs.