Head of Tooling, Automation & Client 360 Programs

Aumni; Jersey City (NJ); On-site; USD 140,000 - 190,000; Full time

Job summary

JPMorgan Chase & Co. is seeking a Principal Technical Program Manager in Infrastructure Platform to lead complex technology programs impacting clients, employees, and stakeholders.

You will drive cross-functional execution, manage budgets, and leverage AI capabilities to accelerate planning and reporting. You will foster strong stakeholder relationships, steer risk management, and shape future technology governance.

Qualifications

• 7+ years of experience in technical program management leading complex technology projects.
• Experience using enterprise AI capabilities to support program planning and reporting.
• Ability to validate AI-assisted plans and manage data sensitivity.

Responsibilities

• Develop and implement strategic technical program plans with cross-functional teams and manage resources, budgets, and timelines.
• Utilize AI-enabled capabilities to accelerate planning, risk synthesis, and executive reporting with proper validation.
• Build strong stakeholder relationships and define decision-making processes for favorable outcomes.
• Identify process improvements and stay ahead of emerging technologies to drive continuous improvement.
• Promote reuse-first, AI-assisted practices for program governance with human-in-the-loop reviews.

Skills

Technical program mgmt

AI capabilities

Stakeholder mgmt

Risk management

Cross-functional leadership

Budgeting

Job description

JPMorgan Chase & Co. is seeking a Principal Technical Program Manager in Infrastructure Platform to lead complex technology programs impacting clients, employees, and stakeholders.

You will drive cross-functional execution, manage budgets, and leverage AI capabilities to accelerate planning and reporting. You will foster strong stakeholder relationships, steer risk management, and shape future technology governance.