Senior Technical Program Manager — AI‑Driven Delivery

JPMorgan Chase & Co.; Fairfax (DE); On-site; USD 140,000 - 180,000; Full time

Job summary

JPMorgan Chase & Co. seeks a Lead Technical Program Manager within Enterprise Technology – Infrastructure Platforms Data & Specialty Services Group to drive the delivery of complex technology programs across the firm.

The role requires deep technical leadership and the ability to manage resources, budgets, and high-performing teams in a dynamic environment. You will guide program planning with AI-enabled capabilities, coordinate with cross-functional partners, and ensure risk management and

Qualifications

• 5+ years leading complex technology programs in large organizations.
• Proven track record in agile delivery and risk management.
• Experience using AI capabilities to support planning and governance.
• Strong stakeholder management and cross-functional collaboration.

Responsibilities

• Leads end-to-end product delivery processes including intake, dependency management, release management, product operationalization, delivery feasibility decision-making, and product performance reporting, while escalating opportunities to improve efficiencies and functional coordination
• Leads the completion of change management activities across functional partners and ensures adherence to the firm’s risk, controls, compliance, and regulatory requirements
• Effectively manages timelines and dependencies while monitoring blockers, ensuring adequate resourcing, and liaising with stakeholders and functional partners
• Develops and executes comprehensive project plans, incorporating technical requirements, resource allocation, and timelines to ensure on-time delivery of technology solutions
• Uses enterprise-authorized AI capabilities within the work environment to accelerate program planning and risk synthesis (e.g., consolidating inputs into integrated plans, RAID, and executive-ready updates), validating outputs and handling data according to sensitivity requirements
• Identify and mitigate risks, proactively addressing potential roadblocks and implementing contingency plans to maintain project and program momentum
• Collaborates with cross-functional teams, including engineering, product, and business stakeholders, to define program scope, objectives, and deliverables, ensuring alignment with overall business goals
• Utilizes advanced analytical reasoning to assess program performance, identify areas for improvement, and implement data-driven optimizations to enhance efficiency and effectiveness
• Champions agile delivery practices and continuous improvement, fostering a culture of continuous learning and innovation within the team
• Promotes reuse-first, AI-assisted practices for program governance and reporting, ensuring human review and alignment to delivery standards

Skills

Lead program management

Stakeholder management

Agile delivery

AI in programs

Budget & resource management

Tools

ServiceNow

Job description

JPMorgan Chase & Co. seeks a Lead Technical Program Manager within Enterprise Technology – Infrastructure Platforms Data & Specialty Services Group to drive the delivery of complex technology programs across the firm.

The role requires deep technical leadership and the ability to manage resources, budgets, and high-performing teams in a dynamic environment. You will guide program planning with AI-enabled capabilities, coordinate with cross-functional partners, and ensure risk management and