Head of Staff Learning & Development

Achieve; City of Binghamton (NY); On-site; USD 60,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement plan

Life and disability insurance

Voluntary benefits

Generous PTO

Job summary

ACHIEVE seeks a Director of Staff Education to lead the agency’s staff education and development program. This full-time, salaried role oversees training design, implementation, and compliance with NYS OPWDD requirements.

You will coordinate agency-wide training, maintain certifications, manage instructors, and oversee the Relias Training Program, while building a network of subject matter experts to support content development and ongoing staff growth.

Qualifications

• 5+ years of progressive experience in staff education and learning development.
• Ability to lead leaders and scale organization-wide learning programs.
• Expertise in adult learning principles and instructional design.

Responsibilities

• Ensure compliance with NYS OPWDD and Waiver regulations.
• Develop and implement agency-wide training programs, curricula, policies, and procedures.
• Coordinate agency-wide training including scheduling, instructor coordination, and training records.
• Maintain required certifications and conduct trainings (CPR, First Aid, SCIP, etc.).
• Supervise and support staff trainers and instructors including onboarding and scheduling.
• Manage instructor credentialing and recertification requirements.
• Oversee Relias Training Program, including course assignments and reporting.
• Maintain and update training materials and ensure accessibility.
• Evaluate training programs and identify improvements.
• Assess ongoing agency training needs and recommend solutions.
• Represent the agency on statewide initiatives and stay current on best practices.
• Develop a network of subject matter experts to support content development.

Skills

Staff education

Adult learning

Instructional design

Job description

ACHIEVE seeks a Director of Staff Education to lead the agency’s staff education and development program. This full-time, salaried role oversees training design, implementation, and compliance with NYS OPWDD requirements.

You will coordinate agency-wide training, maintain certifications, manage instructors, and oversee the Relias Training Program, while building a network of subject matter experts to support content development and ongoing staff growth.