Head of Social & Community

Ladders; United States; Remote; USD 210,000 - 263,000; Full time

Benefits offered by this job

Equity options & RSUs

Comprehensive health benefits

Flexible work arrangements

Professional development opportunities

Generous paid time off

Job summary

Ladders is seeking a Head of Social & Community to lead the social and community presence for a growing finance and insurance brand. This role shapes voice and cohesive strategy across channels, building campaigns that deepen engagement and advocacy, with data-driven execution to drive business impact.

Location: Remote - US based candidates only, no visa sponsorship available. Compensation: $210,000 – $262,800 annually.

Qualifications

• 5+ years of experience in social media or community management.
• Proven track record leading teams and managing budgets.
• Creative and editorial excellence with impactful content.
• Strong cross-functional collaboration and stakeholder management.
• Ability to think strategically while executing detailed campaigns.
• Innovative mindset with a passion for culture and digital trends.

Responsibilities

• Develop and implement a cohesive social and community strategy.
• Amplify the brand voice across channels.
• Create engaging campaigns to drive participation and advocacy.
• Collaborate with marketing to align community efforts with goals.
• Manage budgets, set metrics, analyze performance.
• Lead and mentor a diverse team for growth and clarity.

Skills

Social media strategy

Team leadership

Budgets management

Editorial skills

Cross-functional collaboration

Strategic thinking

Job description

For our client, we are seeking a Head of Social & Community to join the team of a leader in the Finance & Insurance space.

This role will shape the social and community presence for a growing financial services brand, building a clear voice and cohesive strategy across channels. You will lead campaigns that deepen audience engagement, strengthen advocacy, and translate brand storytelling into measurable business impact. Partnering closely with marketing and other cross-functional stakeholders, you will balance creative leadership with data-driven execution to grow community participation and improve performance.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $210,000 – $262,800 annually

Responsibilities

• Develop and implement a cohesive social and community strategy for the brand
• Amplify the brand voice across various channels
• Create engaging campaigns that encourage community participation and advocacy
• Collaborate with marketing teams to align community efforts with broader company goals
• Manage budgets, set performance metrics, and analyze campaign effectiveness
• Lead and mentor a diverse team, fostering clarity and growth within the organization

Qualifications

• 5+ years of experience in social media, community management, or related fields
• Proven track record of leading teams and managing budgets
• Exceptional creative and editorial skills with a keen eye for impactful content
• Strong understanding of cross-functional collaboration and community engagement
• Ability to think strategically while managing detailed execution
• Innovative mindset with a passion for culture and digital trends

Benefits

• Equity options and RSUs
• Comprehensive health benefits
• Flexible work arrangements
• Professional development opportunities
• Generous paid time off policy

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.