Head of Skills Assessment & AI-Driven Certification

AT&T; Dallas (TX); On-site; USD 119,000 - 178,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement program

Paid Time Off and Holidays

Paid Parental Leave

Paid Caregiver Leave

Adoption Reimbursement

Disability Benefits

Life and Accidental Death Insurance

Employee discounts

Job summary

AT&T is hiring a skills assessment leader to build AI-powered, adaptive assessments that measure employee skills and lead to trusted certifications and digital badges. The role focuses on designing robust assessment programs, embedding them in Workday and Cornerstone, and scaling innovative approaches across a large organization.

The position emphasizes collaboration with HR partners, learning teams, and business leaders to prioritize skill priorities and demonstrate measurable impact on

Qualifications

• 5+ years in skills assessment or psychometrics, including leading a full program; bachelor’s degree in measurement, I‑O psychology, education, or a related field preferred.
• Strong knowledge of assessment design, passing scores, and psychometrics, explained in plain language.
• Hands-on experience with assessment systems (item banking, delivery, proctoring, scoring) and managing vendors and subject-matter experts.
• An intrapreneur who experiments, learns quickly, and scales new programs in a large organization.
• Experience with AI in assessment, or IRT and adaptive testing, rubric scoring, and Credly.
• Telecommunications knowledge (network, field operations, cybersecurity, software and AI, customer care, retail sales); master’s degree in psychometrics, measurement, or I‑O psychology.

Responsibilities

• Decide which skills are assessed, at what levels, and which certification or badge each leads to.
• Think in systems and act as an intrapreneur: connect assessment, learning, and HR technology, run small experiments, and scale what works.
• Partner with HRBPs, Learning Business Partners, and senior leaders to set skill priorities, align assessments to business needs, and show results; advise certification boards and manage vendors.
• Lead assessment design, from defining skills to writing questions, building hands‑on tasks, and setting passing scores.
• Score real work products, such as network designs, code, and project plans, with clear rubrics, trained reviewers, and AI support under human oversight.
• Keep assessments fair, accurate, and secure.
• Use generative AI responsibly to write and score questions, with human review and bias checks.
• Build adaptive tests and send employees with skill gaps to targeted learning before they retest.
• Award certifications and Credly badges (Open Badges standard) when employees pass, with retesting to renew.
• Connect results to Workday and Cornerstone.

Skills

Skills assessment

Psychometrics

AI in assessment

Adaptive testing

Rubric scoring

Certifications

Change leadership

Learning agility

Communication

Education

Bachelor’s degree in measurement or I‑O psychology

Master’s degree preferred

Tools

Item banking

Delivery systems

Proctoring

Workday integration

Credly badges

Job description

AT&T is hiring a skills assessment leader to build AI-powered, adaptive assessments that measure employee skills and lead to trusted certifications and digital badges. The role focuses on designing robust assessment programs, embedding them in Workday and Cornerstone, and scaling innovative approaches across a large organization.

The position emphasizes collaboration with HR partners, learning teams, and business leaders to prioritize skill priorities and demonstrate measurable impact on