Head of Service & Aftermarket Growth

TECO-Westinghouse Motor Co; Round Rock (TX); On-site; USD 90,000 - 120,000; Full time

Job summary

TECO-Westinghouse Motor Co in Round Rock, Texas is seeking a Service Business Unit Manager to lead the service operations, drive growth, and enhance customer satisfaction. The role involves developing strategies for sales growth and managing a diverse service team to achieve operational excellence.

The ideal candidate will possess strong technical and leadership skills, along with a commitment to service excellence and team development. This position offers the opportunity to impact significant industrial applications.

Qualifications

• 3–5 years of experience in motor repair services or field service operations.
• Previous leadership experience managing service-focused teams.
• Experience with warranty administration and customer support operations.

Responsibilities

• Develop and execute the Service Business Unit strategy.
• Lead and mentor Service Business Unit personnel.
• Oversee customer support activities related to field service.

Skills

Leadership

Customer Relationship Management

Technical Expertise

Communication Skills

Business Acumen

Education

Bachelor's degree in Engineering or related field

Tools

Microsoft Office Suite

Job description

TECO-Westinghouse Motor Co in Round Rock, Texas is seeking a Service Business Unit Manager to lead the service operations, drive growth, and enhance customer satisfaction. The role involves developing strategies for sales growth and managing a diverse service team to achieve operational excellence.

The ideal candidate will possess strong technical and leadership skills, along with a commitment to service excellence and team development. This position offers the opportunity to impact significant industrial applications.