Head of Sales Support & Inside Sales Leadership

Brad Hall Companies LLC.; Gilbert, Phoenix (AZ, AZ); On-site; USD 110,000 - 170,000; Full time

Job summary

Senergy Petroleum seeks a Director of Sales Support to lead customer service, inside sales, contracts, and lubricant engineering functions. You will drive strategy, improve responsiveness, and support profitability across fuels, lubricants, and related services.

This role partners with Sales, Finance, Operations, and Leadership to optimize outcomes. The position requires 7–10 years of relevant leadership, strong CRM and data-analysis skills, and a customer-first mindset.

Qualifications

• 7–10 years of progressive experience in sales support, customer service leadership, or related ops.
• Experience in petroleum, fuels, lubricants, or related B2B industries.
• Prior leadership overseeing multiple teams or functions.

Responsibilities

• Lead and align Customer Service, Inside Sales, Contracts, and related functions.
• Develop a sales support strategy to improve responsiveness and revenue growth.
• Partner with Sales leadership to address gaps in coverage and pricing.
• Ensure processes and metrics align with profitability and customer experience.
• Oversee contract governance and pricing collaboration across teams.
• Provide direction to Lubricant Technical Engineer and Business Development Specialists.
• Foster cross-functional collaboration with Finance, Operations, and Leadership.

Skills

Leadership experience

Sales support

Customer retention

CRM systems

Data analysis

Communication skills

Cross-functional collaboration

Problem solving

Organization

Education

Bachelor’s degree in Business / Sales / Marketing / Operations

Tools

CRM software

Job description

Senergy Petroleum seeks a Director of Sales Support to lead customer service, inside sales, contracts, and lubricant engineering functions. You will drive strategy, improve responsiveness, and support profitability across fuels, lubricants, and related services.

This role partners with Sales, Finance, Operations, and Leadership to optimize outcomes. The position requires 7–10 years of relevant leadership, strong CRM and data-analysis skills, and a customer-first mindset.