Head of Sales Operations & Growth

Feastables; Northern (KY); Hybrid; USD 170,000 - 200,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k) with employer match

Unlimited PTO

Snacks and chocolate

Job summary

Feastables is hiring a Director of Sales Operations to build systems, processes, and operating rhythms powering rapid growth. This role connects Sales, Supply Chain, and Finance to align plans, forecasts, inventory readiness, and performance.

You will own planning, broker performance, and scalable tools to drive profitable expansion. The ideal candidate brings 8+ years in CPG sales operations or related fields, with strong analytics, leadership, and a track record of cross-functional execution.

Qualifications

• 8+ years of experience in Sales Operations, Commercial Strategy, Customer Planning, Business Operations, or related field within CPG
• Strong understanding of retailer, distributor, and broker ecosystems within consumer packaged goods
• Experience leading commercial planning, forecasting, performance management, and operational processes that support business growth
• Proven ability to lead complex cross-functional initiatives from planning through execution
• Experience building scalable systems, reporting capabilities, dashboards, and operational workflows
• Strong financial acumen with forecasting, scenario planning, investment tracking, and business case development
• Exceptional analytical, communication, and presentation skills; experience managing and developing high-performing teams
• Advanced proficiency in Excel, PowerPoint, syndicated data platforms, and reporting tools
• Ability to influence stakeholders and build strong cross-team relationships
• Comfortable operating in ambiguity and adapting quickly as priorities evolve
• Attention to detail with bias toward action and execution
• Experience in startup/high-growth environments is a plus
• Passion for consumer brands, retail, and the creator economy

Responsibilities

• Lead monthly, quarterly, and annual commercial planning across Sales, Supply Chain, and Finance
• Align customer forecasts, promotional plans, inventory readiness, and revenue targets
• Own sales operating rhythms, KPI reporting, and performance reviews
• Develop scalable tools, systems, and workflows to improve forecasting and planning
• Collaborate with Finance on operating plans, budgeting, and scenario modeling
• Partner with Supply Chain to align demand with production and inventory
• Lead and develop the Sales Operations team for scalable growth
• Create retailer and broker-facing tools, scorecards, dashboards, and reporting
• Standardize processes for customer planning, promotions, launches, and onboarding
• Establish performance scorecards and accountability across sales and broker partners
• Monitor revenue, distribution, velocity, promotions, and execution metrics
• Lead broker and sales performance reviews to drive growth
• Support go-to-market planning for new products and customer expansion
• Own strategic initiatives for scalability, process optimization, and transformation
• Evaluate systems, technologies, and partnerships to strengthen planning and reporting
• Develop executive reporting and business cases for senior leadership
• Serve as cross-functional partner across Sales, Supply Chain, Finance, and brokers

Skills

Sales Operations

Commercial Strategy

Customer Planning

Business Operations

Cross-functional Leadership

Excel

PowerPoint

Data Dashboards

Forecasting

Financial Analysis

Team Leadership

Syndicated Data

Tools

Syndicated data platforms

Reporting tools

Job description

Feastables is hiring a Director of Sales Operations to build systems, processes, and operating rhythms powering rapid growth. This role connects Sales, Supply Chain, and Finance to align plans, forecasts, inventory readiness, and performance.

You will own planning, broker performance, and scalable tools to drive profitable expansion. The ideal candidate brings 8+ years in CPG sales operations or related fields, with strong analytics, leadership, and a track record of cross-functional execution.