Head of Sales Engineering – Enterprise Tech Solutions

Nielsen; United States; Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health and wellness plans

401(k) with company match

Generous PTO

Job summary

Nielsen’s Gracenote division seeks a Senior Head of Sales Engineering to build and lead a high-impact team, shaping the technical discovery, solutioning, and strategy for our largest customers. You will partner with Global Account Leads, align with product roadmaps, and drive multi-year technical partnerships across media platforms.

You will translate customer needs into actionable requirements, author comprehensive documentation, and ensure seamless handoffs to post-sales teams, while

Qualifications

• 10+ years leading technical sales engineering teams for B2B data clients.
• Deep domain experience in Communications, Media Entertainment and Gaming (OTT/CTV/broadcast).
• Proven ability to write product requirements and MRDs/PRDs.
• Strong understanding of metadata and video data integration for user experiences.

Responsibilities

• Lead technical discovery and solutioning to close deals with strategic clients.
• Uncover new relationships within complex customer organizations to expand Gracenote data and services.
• Own pre-sales technical strategy and roadmap, transition to CSM post-close while maintaining ownership.
• Collaborate with Product, Engineering, Sales, Marketing to deliver differentiated, data-driven solutions.
• Create and maintain detailed client documentation for implementation and best practices.

Skills

Sales engineering leadership

Media entertainment domain

Product requirements

Metadata expertise

Executive stakeholder mgmt

Salesforce pipeline

Education

Bachelor’s degree in CS or technical field

Business education advantageous

Tools

Salesforce

API & data formats

Job description

Nielsen’s Gracenote division seeks a Senior Head of Sales Engineering to build and lead a high-impact team, shaping the technical discovery, solutioning, and strategy for our largest customers. You will partner with Global Account Leads, align with product roadmaps, and drive multi-year technical partnerships across media platforms.

You will translate customer needs into actionable requirements, author comprehensive documentation, and ensure seamless handoffs to post-sales teams, while