Head of Revenue Automation & Sales Platform Orchestration

Palo Alto Labs; New York (NY); On-site; USD 180,000 - 200,000; Full time

Job summary

Palo Alto Labs in New York is seeking an IT Director of Automation to lead enterprise-wide Revenue and Sales automation for a global B2B SaaS platform. You will own strategy, architecture, delivery, and operational excellence of automation across lead-to-cash, quote-to-cash, billing, and downstream finance systems.

You will head a centralized automation function leveraging n8n and Workato, ensuring deterministic, auditable, scalable, and revenue-safe automation.

Qualifications

• 12+ years of experience across systems, automation, or integration platforms.
• 5+ years in senior leadership roles owning enterprise-scale automation or platform teams.
• Hands-on and architectural experience with n8n and Workato.
• Proven ownership of Revenue and Sales systems automation.
• Strong background in B2B SaaS revenue models, including subscriptions, usage-based pricing, and multi-entity/global operations.

Responsibilities

• Define and own the enterprise automation strategy for Revenue and Sales systems.
• Establish standards, governance, and best practices for automation using n8n and Workato.
• Ensure automation aligns with revenue accuracy, financial controls, audit requirements, and scalability expectations.
• Drive automation maturity from tactical workflows to platform-level orchestration.
• Oversee integrations across CRM, CPQ, billing, ERP, and finance platforms.
• Partner with RevOps and Finance to improve revenue predictability and cycle times.
• Own intake, prioritization, and roadmap planning for automation initiatives.
• Establish delivery excellence across discovery, build, UAT, release, and post-production support.
• Change management, versioning, and release controls; auditability and traceability.
• Drive production stability, incident response, and continuous improvement.

Skills

Leadership

Executive communication

Cross-functional collaboration

Strategic thinking

Tools

n8n

Workato

Sales Cloud

CPQ

Job description

Palo Alto Labs in New York is seeking an IT Director of Automation to lead enterprise-wide Revenue and Sales automation for a global B2B SaaS platform. You will own strategy, architecture, delivery, and operational excellence of automation across lead-to-cash, quote-to-cash, billing, and downstream finance systems.

You will head a centralized automation function leveraging n8n and Workato, ensuring deterministic, auditable, scalable, and revenue-safe automation.