Head of Retail Growth & Customer Experience

Avigail Adam LLC; Langhorne (Bucks County); On-site; USD 150,000 - 200,000; Full time

Job summary

Avigail Adam LLC in Langhorne, PA is seeking a Head of Retail to lead the next growth phase of our 4-store retail network. This senior role shapes strategy, performance, and the operating infrastructure to drive revenue, profitability, and brand experience across locations.

You will build scalable systems, recruit and develop teams, open new stores, and partner with leadership to map expansion and investments, while maintaining exceptional customer experiences and consistent store standards.

Qualifications

• 10+ years of progressive retail leadership experience across multiple locations.
• Proven ability to drive revenue and store profitability in high-growth environments.
• Strong coaching and people-management skills to build high-performing teams.
• Excellent analytical skills to leverage KPIs and store data for decision making.
• Comfort leading in entrepreneurial settings with evolving priorities.

Responsibilities

• Own the overall strategy, performance, and profitability of the retail business.
• Develop and translate revenue goals into actionable store targets.
• Lead new-store openings and geographic expansion initiatives.
• Create scalable retail operating infrastructure including SOPs, training, and playbooks.
• Coach and develop store teams; ensure exceptional customer experiences.

Skills

Retail leadership

Multi-location management

Sales leadership

People development

Data-driven decisions

Communication

Job description

Avigail Adam LLC in Langhorne, PA is seeking a Head of Retail to lead the next growth phase of our 4-store retail network. This senior role shapes strategy, performance, and the operating infrastructure to drive revenue, profitability, and brand experience across locations.

You will build scalable systems, recruit and develop teams, open new stores, and partner with leadership to map expansion and investments, while maintaining exceptional customer experiences and consistent store standards.