Head of Restaurant Operations & Guest Experience

Hunter Super Techs - TurnPoint; Pella (IA); On-site; USD 60,000 - 95,000; Full time

Job summary

Hunter Super Techs - TurnPoint is seeking a General Manager to lead restaurant operations, drive profitability, and cultivate a guest-first culture. You will hire and train staff, manage P&L, and ensure compliance with policies and laws while inspiring teams to perform at a high level.

Your background includes 2+ years in GM-level QSR or hospitality, strong financial literacy, and a track record of building high-performing teams. A ServSafe certification is a plus.

Qualifications

• 2+ years of GM-level QSR or hospitality experience.
• Proven ability to manage teams and drive results.
• Strong understanding of financial statements, labor and inventory.

Responsibilities

• Lead all aspects of restaurant operations, including P&L management.
• Hire, train, and retain top talent.
• Drive guest satisfaction, sales and profitability.
• Enforce compliance with company policies and local laws.
• Foster a positive and inclusive team culture.

Skills

Leadership

Team management

Guest service focus

P&L management

Financial statements understanding

Labor control

Inventory management

Hiring & training

Tools

ServSafe certification

Job description

Hunter Super Techs - TurnPoint is seeking a General Manager to lead restaurant operations, drive profitability, and cultivate a guest-first culture. You will hire and train staff, manage P&L, and ensure compliance with policies and laws while inspiring teams to perform at a high level.

Your background includes 2+ years in GM-level QSR or hospitality, strong financial literacy, and a track record of building high-performing teams. A ServSafe certification is a plus.