Head of Quality Operations, Audio Data

David AI; United States; On-site; USD 180,000 - 280,000; Full time

Job summary

David AI in the United States is seeking a Head of Quality Operations to own the quality of every dataset we ship, including conversational, TTS, and transcription data. You will report to the Head of Operations and lead global quality standards across languages and regions.

You will design and supervise quality reviews, calibrate across languages, and build dashboards to monitor quality, throughput, and cost efficiency while planning capacity and sourcing from a global workforce.

Qualifications

• 7–10 years in operations with at least 3 in senior leadership.
• Experience running quality ops for large contingent workforce networks across multiple countries.
• Owned quality at scale: calibration, capacity planning, spend efficiency.
• Built systems from tooling to contingent workforce sourcing at scale.
• Speech, audio, or linguistic data experience is a strong plus.

Responsibilities

• Own the quality bar across all data ops, including quality standards, calibration, consistency and on-time delivery of datasets
• Design the quality review structure, organized by language and region, so every dataset gets consistent quality coverage
• Audit and review quality across languages, keeping calibration consistent globally
• Run quality in languages you don’t speak through deliverables from native-speaker and cross-language gold sets
• Plan capacity against production ramps and own contingent workforce sourcing across many countries
• Build and own dashboards for quality, throughput, and cost efficiency

Skills

Operations leadership

Quality operations management

Contingent workforce management

Cost efficiency

Speech/audio data experience

Job description

David AI in the United States is seeking a Head of Quality Operations to own the quality of every dataset we ship, including conversational, TTS, and transcription data. You will report to the Head of Operations and lead global quality standards across languages and regions.

You will design and supervise quality reviews, calibrate across languages, and build dashboards to monitor quality, throughput, and cost efficiency while planning capacity and sourcing from a global workforce.