Global Head of Quality Operations for Audio Data

David AI; San Francisco (CA); On-site; USD 180,000 - 260,000; Full time

Job summary

David AI, the premier audio data research company, is looking for a Head of Quality Operations to own quality across all datasets we ship, including conversational, TTS, and transcription data. You will report to the Head of Operations in the US and design a language- and region-specific quality review structure, audit multilingual calibration, and build dashboards to track quality, throughput, and cost.

Your leadership will scale quality operations across multiple countries, manage contingent

Qualifications

• 7 to 10+ years in operations, including 3+ in senior leadership roles.
• Experience running quality operations for large contingent workforce networks across multiple countries.
• Ownership of quality at scale, covering calibration, capacity planning, and spend efficiency.
• Experience building systems from tooling to contingent workforce sourcing at scale.

Responsibilities

• Own the quality bar across all data operations, including standards, calibration, and on-time delivery.
• Design a quality review structure by language and region for consistent coverage.
• Audit quality across languages and manage global calibration.
• Lead cross-country delivery with native-speaker and cross-language validation when needed.
• Plan capacity against production ramps and oversee contingent workforce sourcing.
• Build and maintain dashboards for quality, throughput, and cost efficiency.

Skills

Quality operations

Contingent workforce

Capacity planning

Quality calibration

Data quality systems

Job description

David AI, the premier audio data research company, is looking for a Head of Quality Operations to own quality across all datasets we ship, including conversational, TTS, and transcription data. You will report to the Head of Operations in the US and design a language- and region-specific quality review structure, audit multilingual calibration, and build dashboards to track quality, throughput, and cost.

Your leadership will scale quality operations across multiple countries, manage contingent