Head of Programs & Homeless Services

Schnake Turnbo Frank, Inc.; Tulsa (OK); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement options

Job summary

Tulsa Day Center is seeking a Chief Program Officer to guide and grow services for individuals experiencing homelessness. The CPO will lead program strategy, delivery, staff development, and performance evaluation to ensure high-quality, client-centered outcomes.

As a member of the executive team, the CPO partners with the CEO to advance organizational priorities, strengthen operations, and foster partnerships with government, healthcare, housing providers, and community organizations.

Qualifications

• Five years of management experience in nonprofit or human services leadership.
• Active license as LCSW, LADC, or LPC preferred.
• Strong understanding of homelessness, housing instability, crisis response, and community-based services.
• Experience overseeing budgets, grants, funding compliance, and performance measurement.
• Proven ability to build partnerships with diverse stakeholders.

Responsibilities

• Provide strategic and operational oversight of programs and services, aligning with mission.
• Lead program development, implementation, evaluation and continuous improvement.
• Set goals, metrics, and accountability standards to measure success.
• Oversee day-to-day operations and ensure responsive service delivery.
• Lead, mentor, and develop program directors, managers, and staff.
• Oversee program budgets, resource allocation, and financial performance; ensure compliance.
• Represent Tulsa Day Center in community partnerships and cross-sector collaboration.
• Monitor program performance, client outcomes, and service quality; report to CEO/Board.

Skills

Nonprofit leadership

Program management

Stakeholder collaboration

Licensure (LCSW/LADC/LPC) preferred

Education

Bachelor’s degree in social work, human services, public administration, business, or related field

Master’s degree preferred

Job description

Tulsa Day Center is seeking a Chief Program Officer to guide and grow services for individuals experiencing homelessness. The CPO will lead program strategy, delivery, staff development, and performance evaluation to ensure high-quality, client-centered outcomes.

As a member of the executive team, the CPO partners with the CEO to advance organizational priorities, strengthen operations, and foster partnerships with government, healthcare, housing providers, and community organizations.