Head of Programme Management

Integra Partners; Ohio; On-site; USD 130,000 - 165,000; Full time

Job summary

Integra Partners seeks a Reengineering Program Director to drive enterprise-wide transformation from opportunity assessment to value realization. You will influence cross-functional teams across Operations, IT, Finance, Product, and Clinical to deliver scalable improvements in efficiency, cost, and customer outcomes.

Candidates should excel at building business cases, ROI/TCO analyses, and managing budgets and risks while reporting to senior leaders and governance bodies.

Qualifications

• Experience leading large-scale transformation programs across functions.
• Ability to build business cases, ROI/TCO models, and financial justifications.
• Strong stakeholder influence without direct reports and executive-facing communication.

Responsibilities

• Own the enterprise reengineering roadmap and lead prioritized initiatives from opportunity assessment through implementation, adoption, and value realization.
• Coordinate cross-functional teams across Operations, IT, Finance, Product, Clinical, and other functions via influence.
• Develop business cases, ROI/TCO models, and financial justifications based on baselines.
• Manage initiative budgets, resources, risks, and escalation to meet scope and quality.
• Conduct post-implementation reviews and transition sustained benefit tracking to owners.
• Present progress, risks, tradeoffs, and decisions to senior leaders and governance forums.

Skills

Cross-functional coordination

Influence without authority

Data-driven recommendations

Job description

The Reengineering Program Director drives complex, cross-functional initiatives that improve operational performance, financial outcomes, scalability, and customer experience. The role leads to work from opportunity assessment and business-case development through implementation, adoption, and benefit realization, while providing data-driven recommendations to senior stakeholders.

The Reengineering Program Director leads through influence and cross-functional coordination rather than direct people management. Own the enterprise reengineering roadmap and lead prioritized initiatives from opportunity assessment through implementation, adoption, and value realization.

Coordinate cross-functional teams across Operations, IT, Finance, Product, Clinical, and other functions, leading through influence rather than direct authority.

Manage initiative budgets, resource requirements, delivery performance, risks, and issue escalation against agreed scope, timeline, and quality standards.

Develop business cases, ROI/TCO models, and financial justifications based on documented baselines and transparent assumptions.

Align initiatives to measurable outcomes, including hard-dollar savings, cost avoidance, growth, quality, efficiency, and customer experience.

Partner with Finance and business owners to validate committed benefits, track realized results, and address performance gaps.

Conduct post-implementation reviews and transition sustained benefit tracking to accountable operational owners.

Operational & Process Transformation

• Assess current-state operations, performance baselines, pain points, cost drivers, and improvement opportunities.
• Design scalable solutions that improve efficiency, throughput, quality, cost structure, and customer experience.
• Define implementation requirements and transition completed initiatives to operational owners with clear controls and performance measures.
• Lead vendor evaluations, RFIs/RFPs, due diligence, implementation oversight, and performance assessments; support contracting in partnership with Legal and Procurement.
• Develop TCO models, cost-benefit analyses, and risk assessments to support recommendations and investment decisions.
• Provide data-driven advice to executive stakeholders on operational performance, cost optimization, scalability, and growth.
• Translate complex challenges into clear options, recommendations, decisions, and actionable transformation roadmaps.
• Present progress, risks, tradeoffs, and decision requests to senior leaders and governance forums.