Head of Programme Management

Integra Partners; New Jersey; On-site; USD 140,000 - 230,000; Full time

Job summary

Integra Partners is seeking a Reengineering Program Director to steer enterprise-wide transformation initiatives from opportunity assessment through adoption and value realization. The role emphasizes influence over direct authority, guiding cross-functional teams across Operations, IT, Finance, Product, and Clinical to deliver measurable improvements.

The ideal candidate will develop business cases, ROI/TCO analyses, and financial justifications, aligning projects with hard-dollar savings,

Qualifications

• Experience leading large-scale transformation programs.
• Ability to develop ROI/TCO models and business cases.
• Proven track record presenting to senior stakeholders and governance forums.
• Strong budget, risk, and issue-management capabilities.

Responsibilities

• Assess current-state operations, baselines, pain points and cost drivers.
• Design scalable solutions to improve efficiency, throughput and customer experience.
• Define requirements and transition initiatives to owners with clear controls.
• Lead vendor evaluations, RFIs/RFPs, due diligence, and implementation oversight.
• Develop cost-benefit analyses and risk assessments to support decisions.
• Provide data-driven advice on performance, cost optimization, and growth.
• Translate complex challenges into clear options and transformation roadmaps.
• Present progress, risks, and tradeoffs to senior leaders.

Skills

Leadership through influence

Cross-functional coordination

Budget management

Data-driven decision-making

ROI / business case development

Job description

The Reengineering Program Director drives complex, cross-functional initiatives that improve operational performance, financial outcomes, scalability, and customer experience. The role leads to work from opportunity assessment and business-case development through implementation, adoption, and benefit realization, while providing data-driven recommendations to senior stakeholders.

The Reengineering Program Director leads through influence and cross-functional coordination rather than direct people management. Own the enterprise reengineering roadmap and lead prioritized initiatives from opportunity assessment through implementation, adoption, and value realization.

Coordinate cross-functional teams across Operations, IT, Finance, Product, Clinical, and other functions, leading through influence rather than direct authority.

Manage initiative budgets, resource requirements, delivery performance, risks, and issue escalation against agreed scope, timeline, and quality standards.

Develop business cases, ROI/TCO models, and financial justifications based on documented baselines and transparent assumptions.

Align initiatives to measurable outcomes, including hard-dollar savings, cost avoidance, growth, quality, efficiency, and customer experience.

Partner with Finance and business owners to validate committed benefits, track realized results, and address performance gaps.

Conduct post-implementation reviews and transition sustained benefit tracking to accountable operational owners.

Operational & Process Transformation

• Assess current-state operations, performance baselines, pain points, cost drivers, and improvement opportunities.
• Design scalable solutions that improve efficiency, throughput, quality, cost structure, and customer experience.
• Define implementation requirements and transition completed initiatives to operational owners with clear controls and performance measures.
• Lead vendor evaluations, RFIs/RFPs, due diligence, implementation oversight, and performance assessments; support contracting in partnership with Legal and Procurement.
• Develop TCO models, cost-benefit analyses, and risk assessments to support recommendations and investment decisions.
• Provide data-driven advice to executive stakeholders on operational performance, cost optimization, scalability, and growth.
• Translate complex challenges into clear options, recommendations, decisions, and actionable transformation roadmaps.
• Present progress, risks, tradeoffs, and decision requests to senior leaders and governance forums.